Benefits Consultant

Join Verizon

You want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world.

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What you'll be doing…

Are you ready to elevate our employee experience and optimize our health programs? Leveraging your expertise in vendor management and data analytics, you will serve as a subject matter expert, resolving complex benefit escalations, maintaining regulatory compliance, and driving innovative wellness solutions for our workforce.

Additional responsibilities include:

• Act as the primary subject matter expert for dental, vision, and prescription drug plans. Partner with vendors to research, troubleshoot, and resolve complex employee benefit inquiries.
• Oversee day-to-day vendor operations, ensuring contractual compliance, operational efficiency, and financial oversight. Collaborate with vendors and internal teams to ensure alignment across key milestones and program deliverables, including all privacy, legal, security and related requirements are met.
• Monitor vendor reporting and leverage data analytics to evaluate plan outcomes, identify health trends, and recommend strategic plan design enhancements. Identify opportunities to streamline processes and promote employee self-service.
• Review Summary Plan Descriptions (SPDs), Summaries of Benefits and Coverage (SBCs) and benefit communications for accuracy. Track HIPAA compliance alongside vendor partners, generate quarterly reports, and partner with communications teams to keep internal and external benefit sites updated.
• Manage annual Health Plan Management (HPM) renewal process across health partners to make year over year changes to our benefits and provide updates to the benefit admin team to ensure changes are documented and implemented for the new plan year. Assist with special projects such as: benefit integrations resulting from mergers and acquisitions, RFP vendor evaluations, legislative updates, and Annual Enrollment system testing.

In this hybrid role, you may sit out of any Verizon hub office location in the continental US.

What we are looking for…

You'll need to have:

• Bachelor's degree four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience with the corporate employee benefits department and/or with a healthcare vendor.
• Vendor management experience.
• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following:

• A degree.
• Experience managing vendors and medical, dental, vision and prescription drug plans.
• Strong communication skills and ability to build relationships as well as work collaboratively across departments and vendors.
• Experience in evaluating data and trends into actionable insights that will support broader plan strategy.
• Demonstrates ability to independently manage complex escalations and juggle multiple projects/competing deadlines.
• Demonstrates foundational AI literacy, with experience leveraging Generative AI tools to streamline workflows.
• Self-starter who comes to the table with out of the box ideas to improve processes.
• Familiarity with collective bargaining agreements is a plus.
• Strong PC skills including…