Senior Site Reliability Engineer Identity Services

Join us as a Senior Site Reliability Engineer for Identity Services. At Barclays, our vision is clear
-to redefine the future of banking and help craft innovative solutions. In this role, you will ensure the reliability, availability, and performance of our mission-critical identity platform that serves millions of customers globally. You’ll apply your software engineering and systems experience, leveraging AI-assisted development and automation tools to build robust, self-healing infrastructure. Working closely with development teams, you’ll implement comprehensive observability, drive operational excellence, and integrate SRE methodologies throughout the software development lifecycle.

To be successful as a Senior Site Reliability Engineer for Identity Services, you should:

• Demonstrated experience in Site Reliability Engineering (SRE), Dev Ops, or Platform Engineering, with extensive experience mentoring highly available, scalable production systems.
• Deep knowledge in AWS and Azure, including Infrastructure as Code (Cloud Formation), container orchestration (ECS, EKS, AKS), and cloud-native architectures
• Experience driving production reliability through SLOs, error budgets, and automation-driven toil reduction, ensuring high service availability and performance
• Significant incident response experience, including triaging and resolving P1/P2 production incidents, coordinating incident bridges, and driving root cause investigations (RCA) and post-mortems.
• Proficiency in automation and scripting using Python, Bash, Go, or similar languages, with a focus on improving operational efficiency and system reliability

• Experience operating Ping Identity (or similar IAM platforms) and Open Policy Agent (OPA) (or similar policy engines) in production at scale
• Ample understanding of Identity and Access Management (IAM), authentication and authorization protocols, and the reliability considerations associated with identity platforms and policy engines
• Knowledge of CI/CD pipelines, Git Ops practices, and progressive delivery techniques such as canary and blue-green deployments
• Experience with observability and monitoring tools (Cloud Watch, Splunk, or similar), including dashboard creation, alerting, and incident analysis
• Considerable collaboration skills with the ability to partner across engineering teams to enhance platform reliability, security, and operational excellence

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in our Whippany, NJ office.

Minimum Salary: $170,000

Maximum Salary: $230,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them.

• Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.
• Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring.
• Development of tools and…