Bilingual Insurance Customer Service Rep

Crespo Insurance Agency LLC is a well-established independent insurance agency founded 15 years ago. What started as a small service-driven operation has grown into a respected agency with a strong book of business and consistent growth. We serve a diverse portfolio of personal and commercial lines clients across New Jersey and are licensed in New York, Pennsylvania, Delaware, and Florida. Our success is driven by strong client retention and hands-on leadership.

Employees love our leadership's open-door policy and our team's overall positive culture.

We are seeking an Insurance Customer Service Representative to support our clients and sales team through day-to-day service, policy assistance, and relationship management. This role is ideal for someone who enjoys helping people and working in a collaborative environment.

• Base salary of $27,319 per year plus commission and bonus incentives, year-end total $30,000-$45,000
• Monday through Friday schedule
• Hands-on training and career growth opportunities
• Bonus opportunities and warm leads provided

If you’re looking to build a stable career in insurance with room to grow into a producer role,

• Paid Time Off (PTO)
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Bonus Opportunities
• Warm Leads Provided
• Paid Holidays
• 401k Plan
• Paid Sick Leave

• Answer client inquiries by phone, email, and in person
• Assist with quotes, policy changes, payments, and service requests
• Schedule appointments and manage calendars
• Maintain accurate client records and documentation
• Review audits and policy details
• Support team members to ensure excellent client service

• Fluent in Spanish required
• High school diploma or GED
• Strong customer service and communication skills
• Organized with solid time management abilities
• Basic computer skills and familiarity with Microsoft Office