Project Manager, Operations Management, Client Relationship Management

InSite Engineering is a multidisciplinary consulting firm providing civil engineering, surveying, planning, environmental permitting, and landscape architecture services throughout New Jersey and the surrounding region. We are committed to delivering innovative, practical solutions while fostering a collaborative environment where employees can continue to grow professionally.

As a Project Manager, you'll serve as a key link between clients, project teams, and firm leadership. You'll be responsible for managing projects from initial scope through completion, coordinating internal resources, maintaining client relationships, and ensuring projects are delivered on schedule and within budget. This role is ideal for an experienced professional who enjoys both project leadership and client interaction and is interested in developing relationships and contributing to the continued growth of the firm.

• Manage multiple concurrent projects from initial planning and scope development through completion.
• Establish project schedules, priorities, budgets, and staffing requirements in coordination with firm leadership.
• Coordinate and allocate resources across Assistant Project Managers and production staff to meet project deadlines and deliverables.
• Delegate assignments, monitor progress, and provide direction and support to project team members.
• Train, mentor, and develop Assistant Project Managers and other staff.
• Serve as a liaison between senior leadership, management, and production teams to ensure effective communication and project execution.
• Identify potential project challenges and develop solutions to keep projects moving forward.
• Participate in management and leadership meetings and contribute ideas that improve project delivery and company operations.

• Serve as a primary point of contact for assigned clients and manage day-to-day client relationships.
• Coordinate with clients, attorneys, contractors, consultants, municipalities, and other key project stakeholders.
• Communicate project status, schedules, budgets, deliverables, and potential issues to clients and internal teams.
• Prepare and review written correspondence, proposals, scopes of work, and other client communications.
• Respond to client questions and concerns promptly and professionally, escalating issues when appropriate.
• Build long-term relationships with clients and become a trusted advisor throughout the project lifecycle.
• Maintain a high level of client service and represent InSite professionally in all interactions.

• Assist with initial project scoping, proposals, fee development, and job costing.
• Monitor project budgets, expenses, schedules, and overall financial performance.
• Review project billing and assist with accounts receivable and collections for assigned engagements.
• Identify scope changes and potential additional service opportunities.
• Work with management to ensure projects remain financially successful while meeting client expectations.

• Coordinate the design and permitting process among internal teams, clients, consultants, and regulatory agencies.
• Oversee the preparation and submission of permit applications and facilitate permit expediting as needed.
• Coordinate survey, engineering, planning, environmental, and other professional services required for project completion.
• Assist with due diligence, site investigations, agency requirements, and project feasibility evaluations.
• Coordinate subcontractors and outside consultants associated with assigned projects.
• Track project approvals, agency comments, deliverables, and outstanding action items.

• Develop and maintain relationships with existing and…