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Insurance Customer Success Director: Retention & Growth

Job in Rochelle Park, Bergen County, New Jersey, 07662, USA
Listing for: Sapiens International
Full Time position
Listed on 2026-11-04
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Location: Rochelle Park

Sapiens International seeks a Customer Success Director to manage a select portfolio of commercial insurance customers. You will lead a disciplined CS motion, maintain relationships from go-live, and ensure healthy, renewable accounts at scale.

In this role you will own account health, adoption, and expansion signals, coordinating with Sales, Support, Delivery, Product, and Enablement. You will use AI-assisted health monitoring to run the book efficiently.

Are you ready to take on the Insurance Customer Success Director:
Retention & Growth role at Sapiens International?

The advertised compensation is 120..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Insurance Customer Success Director:
Retention & Growth role in the description above.

We appreciate your interest in this position.

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