Production Operations Manager

About Wonder Everything’s on the menu ept compromise.

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency n us as we work to make great food more accessible.

About the role

The Production Operations Manager is responsible for supporting daily culinary production operations within a high-volume food manufacturing and distribution environment. This role ensures that production workflows, ingredient staging, preparation, packaging, and handoff to warehouse and logistics teams are executed safely, efficiently, and accurately.

This role acts as a key extension of Production and Operations Leadership by coordinating labor deployment, maintaining food safety and quality standards, and ensuring seamless flow between culinary production, warehouse staging, and outbound distribution. This role plays a critical part in driving operational efficiency, maintaining product integrity, and supporting team engagement across the production floor. Up to and including completing all other duties as assigned.

This role operates within a culinary production facility and warehouse environment where associates are exposed to food preparation equipment, refrigerated storage areas, and fast-paced production workflows. Strict adherence to safety, sanitation, and food handling standards is required.

Responsibilities Production Leadership & Daily Execution Support daily culinary production operations including ingredient staging, batch preparation, packaging, labeling, and finished goods transfer to warehouse

Monitor production schedules to ensure recipes, batch quantities, and production timelines are met Coordinate production workflow across prep, cook, assembly, packaging, and staging teams

Conduct floor walks to monitor food quality, production output, and operational efficiency

Identify workflow gaps and remove operational obstacles that may impact production throughput

Lead shift huddles to communicate production targets, food safety expectations, and daily priorities

Production Planning & Operational Coordination Partner with Production Leadership and Supply Chain teams to align production schedules with forecasted demand and outbound shipment requirements

Coordinate ingredient availability, prep timelines, and packaging capacity to meet daily production targets

Support production-to-warehouse handoffs ensuring finished goods are properly labeled, scanned, and staged for distribution

Communicate production delays, product shortages, or quality concerns in real time to operational partners

Assist with production forecasting, staffing alignment, and capacity planning

Food Safety, Compliance & Quality Control Ensure strict adherence to food safety standards including FDA, HACCP, sanitation, and food handling protocols

Conduct routine food safety checks including temperature monitoring, allergen management, and sanitation verification

Ensure associates follow proper PPE, hygiene, and safe food handling practices

Document incidents, quality deviations, or food safety concerns and escalate appropriately

Support internal audits, regulatory inspections, and corrective action plans

Production Efficiency & Inventory Coordination Monitor ingredient usage, production yields, and…