Quality Systems Manager

Location: Belle Mead

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.​Research & Development​In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.
We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

As the Quality Systems Manager, you will lead the implementation and continuous improvement of the site's Quality Management System, ensuring compliance with global, regional, and regulatory quality standards. Working cross-functionally with teams throughout the organization, you will drive audit readiness, oversee quality documentation and compliance processes, manage corrective and preventive actions (CAPAs), and champion initiatives that strengthen quality performance, operational excellence, and continuous improvement across the site.

This role is not offering VISA Sponsorship or considering international relocation!

Your responsibilities

Coordinate and support corporate, cross-site, regulatory, and ISO audits, ensuring audit readiness and compliance with quality standards and requirements.

Partner with cross-functional teams and subject matter experts to investigate issues, implement corrective and preventive actions (CAPAs), and drive continuous quality improvements.

Lead the development, tracking, and reporting of quality metrics, improvement initiatives, SOP reviews, audit activities, and other key quality system processes.

Provide guidance and training on quality system processes while overseeing a Quality Specialist and collaborating with department leaders to strengthen quality compliance and performance across the site.

The experience we're looking for Bachelor’s degree in Quality, Chemistry, Engineering, or another STEM-related field.
5+ years of experience in manufacturing or operations quality, including quality systems management within a regulated environment.

Background managing Quality Management Systems (QMS), including areas such as deviations, CAPA, documentation control, supplier qualification, and quality compliance processes.

Demonstrated experience conducting and managing audits, including internal audits and accreditation audits aligned with ISO 9001 standards.

Exposure to regulated manufacturing environments, with knowledge of SOP development, risk assessment activities, audit preparation, and quality processes; pharmaceutical industry experience is a plus.

The skills for success

Quality Management Systems (QMS)
Corrective and Preventive Action (CAPA) Management Internal and External AuditingISO 9001 Compliance and Standards Knowledge Risk Assessment and FMEA Methodologies…