Director, Global Deliver Quality Excellence

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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Job Function:
Quality Job Sub Function:
Customer/Commercial Quality Job Category:
People Leader

• Beerse, Antwerp, Belgium
• Bogotá, Distrito Capital, Colombia
• Horsham, Pennsylvania, United States of America
• Panama, Panamá, Panama
• São Paulo, Brazil
• Titusville, New Jersey, United States of America
• Toronto, Ontario, Canada

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science‑based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at

The Global Deliver Quality Excellence Director is accountable for establishing and leading the global Commercial Quality strategy, governance, and execution model for Deliver Quality Excellence across Innovative Medicine. This Director‑level role provides strategic oversight for transportation quality, temperature control, distribution quality processes, Deliver‑related compliance, and continuous improvement initiatives supporting the Global Commercial Quality Organization. The role leads a global team including leaders representing each of the region and is accountable for ensuring consistent standards, risk‑based decision making, inspection readiness, business continuity support, efficiency initiatives and end‑to‑end quality governance across global and regional Deliver activities.

The position serves as the senior Quality leader and point of escalation at a global level for Deliver, GTTO, Trade Operations, Supply Chain, Regulatory Affairs, Quality Systems, JJRC, regional Commercial Quality teams, and other strategic partners on Deliver Quality Excellence matters. The Director ensures that global priorities are translated into practical, scalable, and compliant operating models while enabling timely resolution of significant quality issues, risks, and cross‑regional dependencies.

This role is also responsible for leading the global Deliver Excellence project portfolio and continuous improvement roadmap related to Deliver, ensuring Quality requirements are embedded in transformation initiatives, network changes, operating model improvements, capability building, and process simplification efforts. The Director partners with senior stakeholders to strengthen quality culture, protect product quality and patient safety, and enable a more agile, effective, and harmonized distribution model for Innovative Medicine.

• Global Deliver Quality Governance and Strategic Leadership
  • Set the global Commercial Quality strategy, priorities, governance model, and operating principles for Deliver Quality Excellence, ensuring alignment with enterprise, segment, regional, and local Commercial Quality expectations.
  • Lead, develop, and coach Transportation leaders responsible for Deliver Quality Excellence activities, ensuring role clarity, accountability, consistent execution, talent development, and succession readiness.
  • Define and maintain global Quality requirements, standards, procedures, decision rights, RACIs, escalation pathways, and governance routines for…