FSQA Supervisor

Reporting to the Food Safety Quality Manager, the QA Supervisor is primarily responsible for developing, implementing, communicating, and reviewing the Food Safety and Quality Assurance programs for the plant. The role ensures compliance with Corporate, Regulatory, and GFSI food safety and quality requirements. Under the direction of the Food Safety Quality Manager, the QA Supervisor oversees the Quality Department staff, ensuring compliance with company personnel and safety policies.

This role provides leadership, mentoring, and guidance to Quality Technicians, assists in resolving work-related issues, trains the lab team on quality procedures and SOPs, and offers ongoing coaching and feedback.

The QA Supervisor is responsible for monitoring the systems and controls necessary to ensure the safety of the products delivered to the consumer. This includes:

• HACCP Program:
  Ensures consistent procedures and proper documentation are followed in regard to the plant CCPs, including prerequisites such as pest control, master cleaning and sanitation, vendor qualification, etc.
• GMP Compliance:
  Conducts periodic GMP facility audits with corrective action follow-up.
• Develops, implements, and conducts employee food safety and quality training.
• Allergen Control:
  Ensures material segregation, equipment cleaning and product labeling to ensure undeclared allergens are not introduced into product distribution.
• Accepts, holds, or rejects products, in-process samples and finished goods.
• SQF:
  Assists in the development and implementation of supporting policies or programs.
• Adheres to all environmental, health and safety requirements and procedures.
• Responsible for food safety and quality.

The QA Supervisor is responsible for implementing and managing the systems that ensure delivered product meets or exceeds customer expectations. This includes:

• CQPs and QPs:
  Monitors final QA acceptance of production and document results on the release spreadsheet. Ensures all process QPs are met.
• Quality Hold:
  Ensures that
  -material (raw, in process, finished or packaging) suspect or determined to not meet specification shall be placed “On Hold” in inventory and physically quarantined.
• Develops in-process and finished goods sampling and analysis sufficient to comply with specifications and standards.
• Records and reports are to be maintained accurately and distributed in a timely manner to support process control, product release and support customer and regulatory documentation requirements.
• Document Control:
  Ensures a controlled manufacturing process is in place.
• Product Trace and Recovery:
  Proactively prepares for unsafe product introduced to distribution. Ensure a system is in place to rapidly identify, isolate, and recover the specific lot of material. The system shall be recorded and reported to upper management with suggestions for possible improvement.
• Kosher Certification:
  Vendors shall be certified; material shall be segregated, and records shall be maintained to support label claims of product kosher status.
• Supports CAPA initiatives and follow through.

It is the responsibility of the QA Supervisor to supply timely and accurate reports of product quality data and analysis to both internal and external customers such as:

• Certificates of Quality/Analysis/Guarantee to customers.
• Process control information to Manufacturing.
• Compliance reports required by regulatory agencies.
• Quality Key Performance Indicator reports to Management.

• Acts as a secondary contact between the company and product related regulatory agencies (FDA, State and local Health Departments and agencies licensing kosher).
• The QA Supervisor may be assigned some…