Restaurant General Manager - Pennsville

Restaurant General Manager – Summerwood Corporation

The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. The RGM leads customer service, product and facility standards, food safety, and financial performance while training and developing staff.

Company:
Summerwood Corporation

Status:
Full Time

Shift: First (Day), Second (Afternoon), Third (Night)

Location:

1551 S. Market Street, Elizabethtown, PA 17022

Job Category:
Restaurant Management

Req #: 3126535 | Date Posted:
June 04, 2019

Base pay range: $55,000.00/yr - $64,000.00/yr (This range is provided by Summerwood Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.)

• Driving excellence in customer service
• Maintaining company standards in product and facility specifications
• Supervising food handling procedures and operational processes
• Exercising financial control to meet the restaurant profit margin targets
• Selecting, training, developing and motivating employees
• Direct hands-on operational work as necessary to train employees and role model appropriate skills

• Customer Satisfaction/Product Quality – maintain fast, accurate service and consistency with company quality standards; resolve customer issues and train managers and crew to meet service standards
• Food safety and quality adherence
• Financial—develop and drive the restaurant annual operating plan; analyze sales, labor, inventory and controllables; implement corrective actions to meet margins and sales targets
• Operations—maintain facilities and equipment; monitor inventory, food preparation and order fulfillment; establish service speed targets
• Human Resources—direct restaurant-level HR activities including hiring decisions, Learning Zone planning and performance management
• Compensation—training for management staff; staffing plans and crew development; ensure fair and compliant workplace practices

• Delivers Excellence in Customer Service – understands customer needs and ensures quality products and service; high standards of product quality and speed; strong attention to detail and professionalism
• Team Leadership – provides direction, coaching, and motivates staff; demonstrates ethical leadership and team engagement
• Business Savvy – analyzes financial data, drives sales and margin targets, and ensures use of business tools
• Team Development – identifies development needs, ensures learning opportunities, and provides ongoing feedback
• Restaurant Operations – proficient in all aspects of food preparation, safety procedures, and equipment familiarity
• Educational/Experience Requirements – High school diploma or GED; supervisory experience in food service or retail; ability to maintain financial controls and coach hourly employees

• Hours:
  
  10 hours per day
• Days per Week: 5
• Environment: 95% inside, 5% outside; ambient temperatures near ovens and stoves; normal noise

The list of requirements, duties and responsibilities is not exhaustive. The Company reserves the right to revise the job description and to require that other tasks be performed as circumstances change. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. The franchisee is your employer and may set different wage and benefit programs.