Key Supervisor

Key Supervisor – Applebee's Neighborhood Grill + Bar

Flynn Group, founded by Greg Flynn, began its journey with the acquisition of 8 Applebee’s stores in 1999. Over the next two decades we expanded by building new stores and acquiring other franchise operators, becoming the largest Applebee’s franchisee in the world. We now operate over 460 Applebee’s restaurants in 24 states.

Flynn Applebee’s is one of seven premier brands of Flynn Group. Our mission is to be the premier operator within each of these brands by focusing on our core values:
Care Genuinely for People, Play like a Champion, and Win as One.

Are you looking for a fun and exciting environment with a flexible work schedule and opportunities for growth? At Applebee’s you will discover a balance between work life and personal life, plus amazing benefits for your health, future, family, and happiness.

• Ensures prompt, friendly service according to company guidelines.
• Fosters a culture in accordance with the Flynn – Applebee’s Premier Card of Values and Beliefs.
• Ensures product preparation and presentation uncompromisingly meets company standards.
• Receives product to identify freshness and ensures invoice accuracy.
• Refers all verbal and guest complaints to the MOD.
• Corrects unsafe practices or conditions.
• Promotes restaurant organization, cleanliness, and sanitation on a clean-as-you-go basis.
• Advises MOD of any non-routine situations.
• Promptly and properly completes all assignments.
• Communicates with managers daily through management log and shift change meetings.
• Completes all other assigned duties and responsibilities.
• Demonstrates proper execution of training systems as outlined by the company while emphasizing the importance of training to employees.
• Assures compliance with company policies, practices, and procedures.
• Acts as coach to all employees.
• Maintains and controls the assets of the company; complies with cash handling procedures.
• Ensures that unit keys are administered per shift and stay in the unit.
• Assists management team with line checks and other daily control duties.
• Develops goals and action plans for own personal/professional growth.
• Provides a role model for employees, displaying a passion for service and encouraging the same in staff.
• Exhibits a professional image.
• Learns all employee-training programs.
• Learns to assess the effectiveness of employees, giving motivational feedback and development direction.
• Learns to identify poor performance and/or issues that could lead to disciplinary action and communicates those to the management team.
• Learns limits of authority.
• Mixes ingredients such as liquor, soda, water, and fruit juice to prepare alcoholic and non-alcoholic beverages.
• Interacts verbally with all bar guests, creating a friendly and upbeat atmosphere.
• Serves food and drinks to all bar guests.
• Completes assigned opening and closing side work.
• Slices fruit and vegetable garnishes for drinks.
• Presents guest checks to bar patrons, makes correct change, and completes necessary charge card transactions.
• Processes employee and/or manager food orders.
• Relays food orders to kitchen via the point-of-sale computerized register system.

• Reading, writing, basic math, and verbal communication skills required. Must be able to speak clearly and listen attentively to employees, dining room staff, and guests.
• Capable of using POS and Back Office computer system.
• Should be a certified trainer in all positions for either FOH or BOH.
• Able to come to work when scheduled or give appropriate notice and documentation for missed shifts.
• Exhibits leadership qualities among the hourly employees.
• Must obtain District Manager/Market President approval.

• Competitive wages
• Meal discounts
• Flexible schedules
• Tips
• Health insurance
• Development opportunities

• Mobility required during the entire shift. Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
• Capable of using knives, slicing equipment, and other food preparation equipment.
• Able to safely reach, bend, stoop, and lift up to 50 pounds.
• Able to work where there are wet floors,…