Team Member, Restaurant​/Food Service

At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.

We are looking for experienced, passionate Team Members to grow with us!

At NAYA, your development is our priority - we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!

If you’re ready to lead with heart, inspire others, and be part of something bigger,
NAYA is the place to make it happen.

Reports to: General Manager

We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:

• Competitive pay to recognize your impact
• Medical, dental, and vision insurance to keep you healthy and thriving
• Commuter benefits to make life easier
• Employee discounts and free NAYA meals - because we believe in enjoying what we serve
• Growth opportunities at every level - we invest in developing leaders from within
• More on the way!

At NAYA, you’ll find more than a job - you’ll find a community that values you, supports your goals, and celebrates your success.

The Team Member plays a key role in NAYA’s restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience.

• Prepare daily production items in cooperation with kitchen staff.
• Ensure food products are prepped correctly, following recipes and Naya's standards.
• Follow recipes and portion control standards to maintain consistency and quality.
• Wash dishes and tools used during food prep.
• Minimize waste and assist with inventory counts.

• Receive, disinfect, store, and organize deliveries following FIFO and best storage practices.
• Maintain proper storage temperatures and rotation procedures per DOH regulations.
• Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule.
• Keep floors in work areas clean, dry, and free of debris.
• Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils.

• Provide timely and courteous service to guests in alignment with Naya's policies and procedures.
• Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements.
• Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction.
• Ring orders into the POS system accurately and collect payments.
• Assist customers with making change, as applicable.
• Follow cash handling procedures, turning in accurate amounts daily.

• Maintain a clean, stocked, and organized workstation at the start of each shift.
• Stock cashier stations with necessary items, including paper goods and ice water.
• Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread.
• Turn on displays and play music as part of daily setup.
• Follow the proper cash handling procedures and rings up items correctly.
• Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails.

• Support and assist team members as needed.
• Communicate issues and ideas to the Chef or Director of Operations.
• Participate in training and development of new employees to uphold Naya's service standards.

• Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming.
• Attend company meetings and training sessions as required.
• Exhibit a friendly, positive, and helpful…