Manager, Visual Merchandising

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Manager, Visual Merchandising enhances the customer experience through creative merchandise presentations, seasonal fashion trend statements, and three-dimensional visual displays. They will refresh styles and outfits presentations frequently to engage repeat and new customers. Collaborating with Style Merchandise Managers, they establish a symbiotic partnership focusing on workload planning, new receipt placement, and visual styling to create a cohesive customer experience. The Manager, Visual Merchandising inspires customers by strategically placing visual elements, recruits’ colleagues with creative and style talent expertise, analyzes business reports for strategic decision‑making, ensures promotional accuracy, and coordinates merchandise moves with other store leaders.

Additionally, the Visual Manager will implement policies and procedures, and guide store management on merchandising standards and techniques.

• Re-establish training standards, experiences, and tools to enhance institutional skill levels.
• Increase the frequency of style/outfit refreshes to excite repeat and attract new customers. Test the frequency and detail of VMDs.
• Foster a symbiotic partnership between the Style Merchandise Manager and Visual Manager, coordinating workload planning, new receipt placement, visual styling, and setting sales to optimize the customer experience.
• Evaluate and enhance the customer's shopping experience by strategically placing visuals in relevant areas. Create captivating in‑store displays that boost sales and increases store profitability.
• Pay meticulous attention to detail in arranging displays and ensuring merchandise is presented in an enticing and organized manner.
• Analyze reports to review business results, taking appropriate action to capitalize on strengths and address deficiencies. Partner with the Executive team to ensure a high level of execution.
• Ensure the accuracy of promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups.
• Coordinate selling floor fixture and merchandise moves with other Store Leaders.
• Establish a high level of shortage awareness and effectiveness, ensuring the implementation of all policies and procedures.
• Guide store management and support teams on merchandising standards, proper fixture utilization, and techniques.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Visual Merchandising Expertise: Possess a deep understanding of visual merchandising concepts, creative presentation, and three-dimensional display techniques.

Leadership and

Collaboration:

Foster a symbiotic partnership with Style Merchandise Managers, optimizing workload planning and visual styling.

Training and Development: Ability to re‑establish training standards and enhance institutional skill levels. Capable of guiding and coaching colleagues to uphold high visual standards and inspire a cohesive team focused on achieving visual excellence.

Strategic Thinking: Analytical skills to evaluate business reports, make strategic decisions, and capitalize on strengths while addressing deficiencies.

Customer Focus: Enhance the customer experience by strategically placing visual elements to inspire and engage both repeat and new customers.

Passion for Retail: Exhibits a genuine passion for the retail industry, staying updated on industry trends and seeking continuous improvement in the in‑store experience.

Adaptability: Able to adapt quickly to changing fashion trends and market preferences, adjusting…