Retail Master Club Fitter

Retail Master Club Fitter

At DICK’S Sporting Goods, we believe that sports can positively change lives. Our team plays a critical role in creating confidence and excitement by equipping athletes to achieve their dreams. We are committed to an inclusive and diverse workforce, reflecting the communities we serve.

The Retail Master Club Fitter is responsible for building golfer relationships and working one‑on‑one with the golfer and teammate to ensure a positive club fitting experience. The Retail Master Club Fitter supports the Operations Sales Manager in achieving company objectives in sales performance, profit contribution and profit and loss controls by overseeing the sales effort in their department. The Retail Master Club Fitter is responsible for training and certifying all club fitters and must focus on driving sales specifically in services related areas, such as simulator, putting green, Special Orders, Pre‑Owned, club fitting and repair programs, accessories, etc.

• Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicates the results to the teammates.
• Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
• Monitors the sales, customer service and operational efforts of the selling floor.
• Point of contact for customers and teammates to provide golf services knowledge and communicate the company’s golf services standards.
• Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising.
• Manages store services sales by performing customer club fittings and repairs.
• Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc.

• Ensure department scheduling, workplace and daily teammate assignments are on task.
• Help communicate information to department teammates regarding company initiatives, programs, promotions, services, etc.
• Assist the store management team with general supervision in the store according to company policies and procedures, including opening and closing the store and coverage as assigned – key carrier.

• Plan and execute all golf directives.
• Ensure the store is achieving shrinkage goal by partnering with teammates/management to set expectations on how to use merchandise for display and properly handle to ensure all is accounted for.
• Comply with all federal, state, and local regulations regarding store operations.
• Perform all other tasks assigned by management.

• Ensures Accountability
• Customer‑Focus
• Collaborative
• Instills Trust
• Decision‑Quality/Decision‑Making Abilities
• Action‑Oriented

• 1‑3 years retail experience preferred
• 1‑3 years golf industry experience preferred

Targeted Pay Range: $18.50 – $28.25 per hour. The actual hourly rate may vary based on location, experience and position offered. DICK’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Manufacturing, Retail, and Sporting Goods Manufacturing
• Location:
  
  East Hanover, NJ