US Apparel Trainer

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At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

With innovative and exciting operational initiatives, the Authentication Operations team is a fast‑paced and passion‑filled team to be a part of! This team has optimally launched watches, handbags, sneakers, trading cards, and apparel authentication in the US, CA, AU, UK, DE and JP in under four years. We are a group of outstanding and diverse teammates who together make a complete business unit and are seeking an Apparel Trainer for our global operations.

• Lead engaging in‑person and virtual training sessions for global sites, including onboarding, product expansions, and refresher courses.
• Conduct practical evaluations during the hiring process and deliver tailored training to new and existing team members.

• Collaborate on the creation of training resources—job aids, e‑learning, and live training—tailored to authentication needs and trends.
• Maintain up‑to‑date guides and design creative training methods based on launches, expansion plans, and risk areas.

• Develop and administer tier‑based assessments with the Category Lead and LMS Manager; track authenticator progression and performance.
• Provide ongoing coaching and constructive feedback; document growth areas and improvement opportunities for each authenticator.

• Provide hands‑on authentication support when needed to assist team operations, prioritizing accuracy and speed.
• Serve as a category expert, offering guidance and clarification to authenticators on complex or unfamiliar items.

• Report progress, risks, and insights weekly to leadership; support onboarding for new sites or categories as assigned.
• Manage training projects effectively while fostering relationships with cross‑functional teams and sharing documentation with key stakeholders.

• Requires up to 25‑50% travel annually (domestic and international).

• Expertise in luxury apparel authentication, with bonus points for handbags and accessories experience.
• A sharp eye for trends, new drops, and emerging product lines.
• 2+ years of experience in training, teaching, or authentication.
• Confidence in delivering engaging learning experiences for adult learners, both in‑person and virtually.
• A collaborative approach and the ability to build strong relationships across global teams.
• Familiarity with instructional design principles and assessment development.
• Excellent communication and interpersonal skills.
• Strong analytical thinking with the ability to work independently and influence outcomes.
• A commitment to championing diversity, equity, and belonging.
• Proficiency in Google Suite and familiarity with Workday LMS or similar learning platforms.

Base pay range for this position is expected in the range below: $58,700 – $84,400.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package may also include other elements, such as a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and other benefits (including 401(k) eligibility and paid time off such as PTO and parental leave). Details of participation in these benefit plans will be provided upon offer.

If hired, employees will be in an at‑will position and the Company…