Service Account Manager

Service Account Manager – Trane Technologies

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At Trane Technologies™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and  boldly go.

As a Service Account Manager
, you will join Trane’s best‑in‑class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings.

In this role, you are primarily responsible for delivering on our business strategy by developing long‑term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy‑efficient buildings.

• Prioritize engaging with customers. When not directly interacting with customers, collaborate with colleagues in your office.

• Target and identify opportunities. Facilitate discovery and qualify opportunities early in the buying and selling process.
• Take a consultative selling approach to pursue new business and grow existing account relationships by focusing on long‑term relationships and addressing client needs.
• Act as a facilitator to help the customer buy, including developing the business case, financial proforma, and validating business outcomes. Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements.
• Build trusting relationships, communicate client requirements, and offer solutions that provide value and meet their needs while seeking development opportunities.
• Navigate challenging situations and conversations with customers to build trust and adapt to market changes without compromising service quality.
• Seek new business leads and opportunities within current clients to grow accounts and increase value.
• Plan: schedule sales calls, manage business activities and capacity to achieve short and long‑term sales targets.
• Prioritize workload and resources, allocating resources to customers based on their point in the sales cycle and managing client timelines to proactively sell, renew, and extend service agreements.
• Problem‑solve: develop persuasive business cases, validate outcomes, and create win‑win solutions for customers and the organization.
• Work with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.

• 4+ years of demonstrated experience or a bachelor’s degree.
• 3+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• Practical experience and relevant skills; candidates without a degree are encouraged to apply.
• A desire to understand our business and passion to connect customers with service offerings designed to create efficient and sustainable buildings.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business‑level insights, close new business, and grow existing account relationships.
• Strong financial and business acumen and a self‑starter mindset.
• Available for local travel.
• Valid driver’s license with no major or frequent traffic violations within the past year.

Base Salary: $90,000 - $130,000 plus commission plan.

Base Pay Range:
Total compensation for this role will include a commission. Disclaimer:
This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographical location where the work is performed.

This position is classified as safety sensitive.

• Benefits begin on DAY ONE for you and your family, including health insurance and holistic wellness programs.
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401(k) match up to 6% plus an additional 2% core contribution (up to 8% company contribution).
• Paid time off, including support for volunteer and parental leave needs.
• Educational and training opportunities through company programs, tuition assistance, and student debt support.

We are an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.