Associate Director, Field Access and Account Management

Location: Parsippany

Job Description:

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.

As the Associate Director, Field Access and Account Management, you will lead the Commercial Learning & Development COE (Center of Excellence) to develop account management capabilities, implement role-specific development for Key Account Managers, Field Reimbursement Managers, and Account Directors, and strengthen market access fluency across U.S. commercial business units in Uro-Oncology, Reproductive Medicine, and Orthopedics.

You will be responsible for establishing and advancing Ferring's Integrated Account Management framework, including role and goal alignment, collaborative account planning, communication feedback loops to achieve an operating discipline across Sales Representatives, Sales Managers, Key Account Managers, Field Reimbursement Managers, National Account Directors, and other customer-facing commercial roles.

Working collaboratively with commercial L&D COEs (Commercial Capabilities, Management Effectiveness and Development, Insights & Learning Technology), Business Unit Learning Leads, Market Access, Commercial Operations, Commercial field leaders, Human Resources, and Compliance, you will ensure account management capabilities are aligned with business priorities and positioned to support commercial field performance, customer outcomes, and long-term growth.

This role requires strong business acumen, systems thinking, stakeholder management, and the ability to translate evolving customer, market access, and business needs into practical frameworks, development strategies, and operating models that improve field effectiveness and account performance.

With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work Certified, distinguishing it as one of the best companies to work for in the country.

Responsibilities:

Integrated Account Management Strategy and Implementation Lead the implementation of Ferring's Integrated Account Management framework and tools to ensure consistency in account management while enabling flexibility to address business-unit-specific needs.

Establish a shared operating discipline that includes common language, coordinated planning, role clarity, goal alignment, and standardized ways of working across customer-facing roles.

Identify opportunities to strengthen collaboration and execution across sales, market access, field reimbursement, and account management teams.

Partner with Compliance and functional leaders to ensure role clarity and coordinated account engagement practices support effective execution within applicable policies and role boundaries.

Field Reimbursement and Access Excellence Lead the reimbursement and access curriculum strategies across business units, establishing consistent priorities and development approaches for Field Reimbursement Managers.

Build and strengthen core FRM capabilities across reimbursement and patient access, including buy-and-bill, specialty pharmacy, payer dynamics, reimbursement…