Service Technician

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Cleanslate is a nationwide leader in industrial cleaning solutions, dedicated to delivering top-tier hygiene services. Our primary focus is on providing a personalized and seamless customer experience. We are committed to exceeding our goals and driving higher levels of customer satisfaction.

• Competitive Pay:
  Receive a competitive hourly wage, paid on a weekly basis, ensuring timely and consistent compensation for your work.
• Health Insurance:
  Comprehensive health insurance coverage, including medical, dental, and vision plans, to support your overall well-being.
• Retirement Plans:
  Access to a 401K plan to help you save for your future.
• Life Insurance:
  Life insurance coverage to provide financial security for you and your loved ones.
• Paid Time Off:
  Generous paid time off (PTO) policy to help you maintain a healthy work-life balance.
• Paid Holidays:
  Enjoy paid holidays throughout the year, allowing you to spend time with family and friends.
• Referral Program:
  Participate in our referral program and earn rewards for referring qualified candidates to join our team.
• Work Location:
  
  Service work is performed at customer sites.

• Troubleshoot and Repair:
  Diagnose and fix issues with commercial dish machines, electric hot water boosters, and commercial washers to ensure optimal performance.
• Customer Interaction:
  Work closely with Territory Managers to deliver exceptional customer experience, addressing any concerns and providing solutions.
• Parts Management:
  Identify and order the correct repair parts promptly to minimize downtime and ensure efficient service.
• Service Reporting:
  Recap each service call with a detailed Customer Service Report CSR and review the findings and actions taken with the customer to ensure transparency and satisfaction.
• Customer Relationships:
  Build and maintain strong, positive relationships with customers through consistent, high-quality service and communication.
• Equipment Installation:
  Assist with the installation of new equipment for customers, ensuring proper setup and functionality.
• Emergency Response:
  Respond quickly and effectively to customer emergency service calls, providing timely solutions to urgent issues.
• Travel Requirements:
  Travel within the Tri-State area to service customer locations, with some overnight travel required as needed.
• Work Schedule:
  
  Full-time position with a competitive hourly rate, company vehicle provided. Overtime is available, and work hours are Monday to Friday, with varying hours depending on service needs.

• Education:
  
  High school diploma or equivalent is required.
• Experience:
  
  Minimum of 2 years of field experience in a related role, or a demonstrated strong aptitude for electrical service and repair.
• Communication Skills:
  Excellent verbal and written communication skills are essential, especially in a fast-paced work environment. Ability to clearly explain technical issues and solutions to customers and team members.
• Professionalism:
  Ability to interact professionally with customers, colleagues, and supervisors. Must be able to work independently and as part of a team, always maintaining a high level of professionalism.
• Dependability and Organization:
  Highly dependable with a strong organizational skill set. Must be able to manage time effectively, prioritize tasks, and handle multiple responsibilities simultaneously.
• Technical Proficiency:
  Proficient in using a variety of hand tools and electrical meters for diagnosing and repairing equipment. Must be skilled in performing repairs using power tools.
• Plumbing Skills:
  Experience in general plumbing tasks, including installation, maintenance, and repair of plumbing systems.
• Technology Savvy:
  Comfortable using technology, particularly Salesforce or similar customer relationship management CRM systems, to streamline customer processes and enhance interactions. Ability to quickly learn and adapt to new software and tools.
• Must possess a valid driver s license with a clean driving record.
• Successful completion of a background check is required.

You can also apply on our website:

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• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Chemical Manufacturing

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Pennsauken Township, NJ