Service Technician - Commercial Roofing

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JOB TITLE:

Service Technician – Commercial Roofing.

FLSA Status:
Non-Exempt.

SUPERVISORY RESPONSIBILITY:
Yes.

JOB TYPE:
Full-time.

Executive Roofing Systems is a commercial roofing company that builds long-lasting partnerships with retailers, property owners, and managers. As a full-service contractor, we offer comprehensive roof maintenance, complete roof replacements, and specialized maintenance programs.

At Executive Roofing, we're more than just a roofing company—we're a family. Our business thrives on the growth of our team, the success of our clients, and the well-being of everyone we work with. We foster a positive, inclusive environment where both personal and professional development are prioritized.

We believe in continuous coaching and learning, offering an empowering work environment where you're trusted to do what you enjoy without micromanagement.

We are looking for roofing experts to step into our fully stocked service truck and take control of their jobs, income, and future. This role includes daily leak detection and repair, roof inspections, maintenance repair contracts, crew hour tracking, and truck material inventory. There is more but let’s get the basics out of the way. We offer full-time work, year-round, with consistent pay!

• Responding to service calls and addressing customer issues in a timely manner.
• Diagnosing roof problems and providing solutions to resolve issues, including providing proactive recommendations.
• Performing maintenance, repairs, and installations according to manufacturer specifications and industry standards.
• Ensuring all work is completed safely and in compliance with applicable regulations and guidelines.
• Accurately documenting work performed, including materials used and time spent, and communicating this information.
• Maintaining company vehicle and inventory of materials and tools.
• Communicating with Service Superintendent, site contacts, vendors, etc.
• Continuously improving technical skills and knowledge through training and certification programs.
• Following company policies and procedures, including those related to safety, quality, and customer service.
• Produce revenue goals through assigned projects, service requests, onsite NTE increases, and onsite leak to contract conversions.
• Complete projects within budgeted hours, materials, and gross profit margins.
• Maintain an average efficiency rate of 95% (less than 5% callbacks) on all service work.
• Provide emergency service response as needed.
• Work alongside an assistant technician while training on repair techniques.

• Minimum 2 years of experience with all major commercial roofing materials and systems, including BUR, MB, EPDM, TPO, PVC, metal, shingles, and other roofing systems as needed.
• Strong mechanical aptitude with proven ability to troubleshoot and perform quality repairs.
• Experience diagnosing leaks from various sources, including HVAC systems, skylights, masonry, and siding.
• Proficiency in technology and roofing software, including email, apps, and digital photo documentation for job tracking and communication.
• Excellent attention to detail and problem-solving skills.
• Strong interpersonal communication abilities.
• Physically fit to work at heights and perform demanding tasks such as lifting heavy materials and working in varying weather conditions. Must have good balance and depth perception.
• Safety-focused mindset with a commitment to maintaining a safe work environment.
• Strong organizational, analytical, and technical skills.
• Valid state driver’s license with the ability to maintain and operate a company vehicle.

• $25-$35 per hour depending on experience.
• Opportunity to earn more through Performance Bonus.
• Paid Time Off, Company Vehicle, Company Credit Card.
• Health Care Package

We offer competitive pay, paid time off, and career growth and development opportunities. We look forward to hearing from you!