Service Technician

Western Pest Services, founded in 1928, provides professional pest control services to homeowners and businesses across New Jersey, New York, Pennsylvania, Delaware, and Connecticut. The company is known for being a trusted partner, focusing on doing the job correctly and delivering long-term solutions. Western uses Integrated Pest Management (IPM) techniques that emphasize prevention and sustainable pest control. With locally based teams, Field Supervisors, Quality Control Coordinators, and Staff Entomologists, Western maintains high performance standards and deep knowledge of local pest conditions.

As a wholly owned subsidiary of Rollins, Inc. (NYSE: ROL), Western is committed to customer satisfaction and community-focused service.

This is a full-time, on-site Service Technician role based in Mountainside, NJ. The Service Technician will inspect residential and commercial properties, identify pest issues, and apply appropriate treatments following company and regulatory guidelines. Responsibilities include performing routine service visits, maintaining equipment and service vehicles, and documenting all work performed using company systems. The role involves communicating clearly with customers, explaining findings and treatment plans, and providing recommendations for preventative measures.

The technician will work independently in the field while collaborating with supervisors and team members to ensure high-quality service and safety standards.

• Strong Maintenance & Repair and Maintenance skills to service equipment, tools, and treatment systems effectively.
• Proficiency in Troubleshooting and Field Service to diagnose pest issues and deliver reliable on-site solutions.
• Excellent Customer Service skills to build trust, explain services, and ensure customer satisfaction.
• Ability to work independently in the field, manage time effectively, and follow safety and regulatory protocols.
• Valid driver’s license and clean driving record for regular travel to customer locations.
• Comfort working in varied environments, including attics, basements, outdoor areas, and commercial facilities.
• High school diploma or equivalent; prior experience in pest control, maintenance, or a related trade is beneficial.
• Willingness to obtain and maintain required state pest control licenses and certifications with company support.
• CORE and 7A licenses preferred but not manadatiry