Mailroom Clerk

MAILROOM CLERK (FULL TIME)

Location: Johnson & Johnson – 1125 Trenton‑Harbourton Road, Titusville, New Jersey 08560. Online applications accepted only.

Schedule: Full time; days may vary, 7:00 am to 4:00 pm.

Pay Range: $16.73 to $17.23 per hour.

Job Summary: Accurately and promptly processes all mail and distribution services items while providing the highest level of customer service.

• Receive, sort, deliver, pick up and process courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
• Verify and keep records of incoming and outgoing shipments; prepare items for shipment.
• Track courier and accountable items (Fed Ex, UPS, Certified Mail, etc.).
• Properly package, mark, label and process all non‑hazardous and hazardous materials using courier‑specific software (Fed Ex, UPS, DHL, etc.).
• Research and route unidentified and generic mail.
• Coordinate, stage and transport bulk mail items.
• Receive, log, deliver and track messenger items.
• Follow all processes established in the client standard operating procedures (SOP’s).
• Monitor packages for hazardous and suspicious materials.
• Follow customer inquiry processes and respond to customer needs and requests.
• Maintain accurate records of customer inquiries and fulfillment of requests.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred working knowledge of domestic and international shipping of dangerous and non‑dangerous goods, including country‑specific guidelines.
• Preferred experience using shipping software required by major carriers (UPS, DHL, Fed Ex, etc.).

• Retirement Plan
• Associate Shopping Program
• Health, Dental and Vision insurance (full‑time)
• Life Insurance and Disability Coverage
• Commuter and Flexible Spending Accounts
• Employee Assistance Program and Wellness Resources
• Pet Insurance and Identity Theft Protection

ESFM maintains a drug‑free workplace.

Applications are accepted on an ongoing basis.

ESFM is an equal‑opportunity employer. The company is committed to treating all applicants and associates fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation or gender identity. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.