Warehouse Supervisor

The Warehouse Supervisor oversees day-to-day warehouse operations, ensuring timely receipt, storage, and distribution of commercial laundry equipment, parts, and auxiliary items. This role manages warehouse staff, maintains inventory accuracy, and partners cross-functionally to drive operational efficiency, safety, and compliance with Alliance Laundry Systems standards.

• Oversee warehouse operations including shipping/receiving, inventory management, storage, and compliance with company processes and local regulations.
• Lead and develop warehouse team members through mentoring, training, and performance management.
• Process purchase orders, vendor invoices, customer pricing updates, freight discounts, warranty credits, and returns in SAP and/or Salesforce.
• Monitor inventory levels via physical counts and system verification; manage par levels and restock based on business trends and utilization data.
• Coordinate with Sales, Service, and Installation teams to forecast equipment and parts needs for upcoming projects.
• Serve as escalation point for customer inquiries; resolve discrepancies related to availability, delivery, pricing, and shipping schedules.
• Safely operate and supervise use of forklifts, pallet jacks, and related warehouse equipment.

Education & Experience

• High School diploma required;
  Associate or Bachelor's degree in Business, Logistics, or related field preferred
• At least 5 years of warehouse experience, including 3 years in a leadership or supervisory role
• Working knowledge of ERP systems; SAP experience strongly preferred
• Forklift and pallet jack certification required

Skills & Abilities

• Strong organizational and time-management skills; ability to manage multiple priorities and meet deadlines
• Analytical mindset with ability to evaluate data, implement process improvements, and report to leadership
• Effective leadership and coaching skills; builds trust, resolves conflict, and fosters a problem-solving culture
• Clear communicator across all organizational levels and with external stakeholders
• Self-starter with high work ethic; resilient and adaptable in dynamic environments
• Proficiency in MS Office (Word, Excel, email) and database tools

Physical Requirements

• Ability to stand for extended periods; frequent lifting, carrying, pushing, and pulling up to 50 lbs. (assistive devices provided for heavier items)
• Manual dexterity, stooping, and bending required

Alliance Team Members Demonstrate DRIVE

• Dedicated
  - Follows through on commitments with strong say/do ratio
• Respectful
  - Acts with integrity and values diverse perspectives
• Innovative
  - Always seeks a better way; champions continuous improvement
• Versatile
  - Adapts quickly to changing circumstances
• Engaged
  - Acts like an owner; aligned with market and business needs

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Full-Time