Sr. Compliance Manager - Hybrid

Sr. Compliance Manager - Hybrid

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.

• Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee’s contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger

The Senior Manager, Product, Trade, and Regulatory Compliance is a strategic and operational leadership role responsible for ensuring the organization’s products and trade operations meet all applicable domestic and international regulations. This position oversees global product compliance, import/export compliance, and Foreign Trade Zone (FTZ) management, driving programs that mitigate risk, enhance efficiency, and support business growth. The role partners cross-functionally with supply chain, product development, quality, legal, and logistics teams to embed compliance into daily operations — balancing regulatory rigor with commercial agility.

• Ensure all products meet domestic and international regulatory requirements, including safety, environmental, and industry standards.
• Monitor and interpret changes in regulatory laws and standards, ensuring timely updates to policies and procedures.
• Oversee product labeling, documentation, and certifications to ensure compliance with global regulations.
• Lead the company’s Social Compliance and Ethical Sourcing programs, ensuring all global suppliers meet labor, human rights, health & safety, and environmental standards.
• Oversee and manage factory audit programs in partnership with the overseas sourcing and quality teams, using both internal audit tools and globally recognized standards such as SMETA (Sedex Members Ethical Trade Audit) and BSCI (Business Social Compliance Initiative).
• Partner with overseas sourcing teams to ensure continuous monitoring, corrective action management, and long‑term improvement of supplier compliance performance.
• Maintain accurate documentation and audit records to support customer requirements, brand standards, and international regulations.
• Stay current with evolving global regulations related to human rights, forced labor prevention (e.g., UFLPA), and sustainability compliance, integrating updates into corporate policy and supplier training

• Develop and manage comprehensive trade compliance programs to ensure adherence to import, export, and customs regulations.
• Oversee Foreign Trade Zone (FTZ) operations, including zone admissions, inventory control, weekly entries, reconciliations, and annual reporting.
• Serve as the primary liaison with U.S. Customs and Border Protection (CBP), FTZ operators, and internal stakeholders to maintain activation, compliance, and audit readiness.
• Manage customs brokers and trade partners, ensuring performance standards and KPIs are achieved through quarterly reviews and scorecards.
• Ensure accurate product classification, origin determination, and valuation to meet regulatory and financial requirements.
• Oversee duty mitigation and savings programs including Duty Drawback, Trade Preference Programs, Duty Engineering, Defective Merchandise claims, and other cost‑saving initiatives.
• Monitor and manage trade restrictions, sanctions, and embargoes relevant to company operations.

• Develop, implement, and maintain policies, procedures, and tools to support all compliance programs.
• Conduct…