Resident Services Coordinator

Join to apply for the Resident Services Coordinator role at Meridian Senior Living
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Meridian Senior Living believes that “Everyone Deserves a Great Life.”
We create great experiences for our communities starting with great employees. A great employee understands that our work is hard yet rewarding, that teamwork makes the dream work, and that the most satisfying thing is making a difference in someone’s life.

• A solid benefits package with multiple plan options, including Medical, Dental, and Vision.
• 1800MD – Telemedicine available to all employees and their families at no cost. No enrollment required.
• Flexible Spending Account
• Company‑paid Life Insurance and Long‑Term Disability
• Voluntary Benefits such as Short Term Disability, Accident Coverage, Critical Illness, and more.
• Pet Insurance
• Tuition Reimbursement
• 401K
• Employee Assistance Program
• Referral Bonus
• Employee Discounts with enterprises like Staples, Office Depot, Sherwin Williams, and more.

• Career growth opportunities – whether within Meridian or elsewhere.
• A culture dedicated to integrity, joy, respect, and excellence.
• Life‑changing experiences with some of the best residents.

In conjunction with the Executive Director, the Resident Services Coordinator supports operations, acting as the primary contact for staff, residents, prospects, community organizations, government agencies, and the public. The coordinator maintains high resident satisfaction by delivering an extraordinary service experience, responding to resident needs and anticipating unmet needs, and assisting the sales process through move‑in coordination assignments as assigned by the Executive Director and Sales Directors.

• 3+ years of experience in a retirement, nursing home, or assisted living industry (preferred). 3 years of management experience.
• Effective communication with residents, families, staff, community officials, state hospitals, and the general public.
• Compassion for and desire to work with the elderly.
• Ability to supervise department employees using independent judgment and discretion.
• Responsible teamwork and individual work ethic.
• Honesty, fairness, dependability, respect for confidentiality, and the rights and privacy of others.
• Promotion of Meridian Policies and Procedures, Mission Statement, Core Values, and Founding Principles.
• Computer literate and holder of a valid driver’s license.
• Must meet all health requirements and pass background checks.

Meridian Senior Living is an Equal Opportunity Employer.