Clerical- Stabilization Home Services

Position Overview

Under the direction and supervision of the Director of Stabilization Home Services, the role focuses on answering phones, filing, emailing, and document tracking. The Clerical staff also assists with billing, sorting, and typing, and may take on various projects assigned by the Director.

$36,000 annually (plus a $1,000 performance‑based variable pay bonus)

New Lenox Area

8:30 am – 5 pm

Director of Stabilization Home Services

Network 4 – Stabilization Home Program

• Answer phones and relay detailed messages to recipients
• File medical, pharmacy, and billing documentation
• File and scan medical administration records in a timely manner
• Check and respond to emails
• Assist with scheduling doctors’ appointments
• Help coordinate transportation
• Type and track billing notes
• Assist nurses with filing and organizing binders and charts
• Track client pharmacy and medical bills and make on‑time payments toward bills
• Proficiency with data entry and typing
• Proficiency with Microsoft Office and other data entry systems
• Complete ongoing projects involving sorting, filing, and data tracking
• Other duties as assigned

• Ability to manage large amounts of data entry and type with proficiency
• Deal tactfully with clients, staff, family members, and others via telephone calls
• Work harmoniously with Trinity employees
• Maintain good staff relations and employee morale
• Strong written and verbal communication
• Excellent interpersonal skills
• Strong self‑motivation
• Pass NADD DSP certification within 60 days of hire or when eligible

• Lift over 40 pounds from floor to waist unassisted
• Remain in a stationary position, often standing or sitting for prolonged periods
• Stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone
• Perform driving, balancing, pulling, pushing, standing, climbing, grasping, stooping, kneeling, reaching, lifting, and repetitive motion activities as required
• Participate in physical management if needed

• High School diploma or GED
• Experience working in behavioral health or with intellectual/developmental disability

• Health, Vision, Dental, and Life insurance
• Educational Assistance
• Paid time off
• Sick time
• Paid Holidays
• Personal Time
• Potential Year‑End Bonus
• Financial Assistance Program (Cookie Jar)
• Employee Referral Program (Bounty Bucks)

Non‑Exempt

Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment.

Trinity Services, Inc. is an equal opportunity employer. In accordance with anti‑discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Trinity Services, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

Trinity Services, Inc. conforms to the spirit as well as to the letter of all applicable laws and regulations.

Entry level

Full‑time

Administrative

Individual and Family Services