Customer Service Associate

Join to apply for the Customer Service Associate role at Walgreens

This role is offered by Walgreens. Your actual pay will be based on your skills and experience. Talk with your recruiter to learn more.

$15.00/hr – $17.50/hr

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and recommends trade‑up and/or companion items.
• Processes returns, refunds, exchanges, and voids as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Assists with stock rotation and use of first‑in, first‑out method for consumables.
• Ensures compliance with state and local laws regarding regulated products such as alcoholic beverages and tobacco.
• Implements asset protection procedures to identify and minimize profit loss.
• Constructs and maintains displays, including promotional, seasonal, and sale merchandise.
• Assists with photo area customer service, including digital passport photo, poster print, and creative machine.
• Assumes web pick‑up responsibilities, monitoring orders and delivering them to customers upon arrival.
• Assists with exterior and interior maintenance to keep the store clean and orderly.
• Complies with all company policies and maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

• Attends training and completes PPLs requested by the Manager or assigned by corporate.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evenings and weekends.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer fluency in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evenings and weekends.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This role will remain open until filled. To review benefits, please visit