Installation & Repair Technician - Lenox, IL

Installation & Repair Technician - New Lenox, IL

Apply for the Installation & Repair Technician position at RG Fiber.

Job Type: Full-time

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Engineering and Information Technology

Industries:
Telecommunications

• Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications.
• Maintains, tests, and measures fiber optic signal strength using test equipment from street to house.
• Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installs temporary drop if possible; installs inside wiring; installs fiber optic equipment at the customer premise; connects wireless devices and tests service.
• Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers; establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers.
• Operates hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM).
• Maintains vaults and taps as needed; reports any maintenance required to supervisor.
• Travels to sites as necessary and on demand via company vehicle, complying with traffic laws, safety rules, regulations and practices.
• Accesses cables, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging.
• Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge‑outs.
• Performs other related duties as assigned.

• High School graduate or General Education Diploma.
• Telecommunications (Fiber Optic, Telephone, CATV) experience preferred.
• Ability to communicate effectively with customers, employees and management.
• Valid driver’s license with a history of safe driving record.
• Knowledge of current industry‑related terminology, procedures, and equipment preferred.
• Must possess the ability to work in confined spaces such as attics and crawl spaces and tolerate environmental conditions associated with confined spaces.
• Must be able to work from a ladder while using the required hand tools.

• Ability to read and interpret construction drawings.
• Basic understanding of service order flow and process.
• IPTV / ADSL installation and repair experience.
• Understanding of RUS and company construction standards and specifications.
• Basic computer knowledge.
• Basic electricity knowledge.

• Competitive Pay ($20-28/hour DOE).
• Lucrative bonus plan.
• Medical, dental, and vision plans – start when you start.
• Life insurance (self, spouse, children).
• Paid Time Off.
• 401(k).
• Employee Assistance Plan.
• Employee Referral Plan.

• Free services, if living within service area.
• Tuition reimbursement.
• Associate recognition program.
• Advancement opportunities.
• Collaborative work environment.

• Purpose – We are about more than ourselves.
• Ownership – We are owners.
• Courage – We embrace challenge.
• Resourcefulness – We find a way.
• Simplicity – We focus on what matters.

Clearwave Fiber, a 100% fiber optic internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of GTCR, Stephens Capital, and The Pritzker Organization. Our team of more than 400 colleagues is committed to delivering the most advanced technology and customer service.

If you enjoy technology and are passionate about working with a new venture with strong investment partners, we’d like to invite you to consider joining us in this endeavor.

Pre‑hire processes:
Job offers are contingent upon the results of background, drug screening, and reference checks. Only after successfully passing these pre‑hire clearances are individuals approved for hire.

We are an Equal Opportunity Employer; disability accommodations are available upon request.