Account Specialist
Listed on 2026-10-05
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Customer Service/HelpDesk
Account Manager, Customer Success Management, Customer Service Rep, HelpDesk/Support
Exciting opportunity to join Sheffield Pharmaceuticals as a Full Time Account Specialist in New London. As an integral part of our team, you will have the chance to showcase your problem-solving skills and provide excellent service to our valued customers. This onsite position allows you to directly impact our customer-centric approach and contribute to our innovative solutions in the pharmaceutical industry.
You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, and Paid Time Off. Join us in upholding our values of excellence, integrity, and safety as we work together towards achieving our goals.
- Medical
- Dental
- Vision
- 401(k)
- Life Insurance
- Health Savings Account
- Competitive Salary
- Paid Time Off
As a Full Time Account Specialist at Sheffield Pharmaceuticals in New London, you will play a crucial role in the company by ensuring seamless communication with internal partners such as Purchasing, Operations, and Planning to achieve common objectives. Your responsibilities will include following up on and investigating customer (big box retailers) issues or concerns, to maintain our customer-centric approach and drive continuous improvement.
Your problem-solving skills and attention to detail will be key in addressing and resolving any issues efficiently, contributing to our culture of excellence and high performance.
To excel as a Full Time Account Specialist at Sheffield Pharmaceuticals in New London, candidates should possess strong customer service and account management skills, ideally in a manufacturing environment. Proficiency in utilizing software and tools to track customer interactions and resolve issues efficiently is essential. The ability to communicate effectively with various internal departments and external big box retailers is crucial in meeting common objectives and addressing customer concerns promptly.
A detail-oriented approach, problem-solving abilities, and a proactive attitude are key traits necessary for success in this role. Join our team and showcase your skills in a collaborative and customer-focused environment.
Knowledge and skills required for the position are:
- Customer Service or Account Management experience in a Manufacturing Environment.
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