Maintenance Operations Coordinator; Holloman AFB

Winn Companies is searching for an adaptable and dependable Maintenance Operations Coordinator to join our military housing team at Holloman Air Force Base in Alamogordo, New Mexico. The primary function of this position is to assist the Director of Facilities, Maintenance Manager, COM Manager and Service Managers in ensuring maintenance standards are achieved and sustained for all functions within the maintenance operation.

Assist with monitoring and analysis of budgets; productivity of the maintenance operation and to provide administrative support to all departments. This position is located at a federal facility. In accordance with the REAL , effective May 7, 2025, a REAL  driver's license/ required to access the federal facility. Responsibilities:

• COM
  - Update and adjust COM schedules based on technician production, absences and changes. Coordinate Quality Assurance and punch list corrections to ensure timely completion. Ensure prompt payment of purchase orders for COM activities and update vendor information in Suite Spot in alignment with WOMAs. Suite Spot Administrator to facilitate proper access, update team capacity and demand.
• Scheduling and coordination of service order work (Internal and Contracted):
  Monitor service order schedule to ensure appropriate goals and targets are met. Schedule follow up work orders and coordinate special order parts installation. Utilize the YARDI database to manage the service process. May generate or receive service order contracted purchase orders. Responsible for ensuring that all new and revised maintenance policies and information are implemented once received.
• Manage Maintenance timesheets in coordination with the HR Coordinator to ensure accuracy and timeliness.
• Issue resolution and reporting:
  Provide the DOM and Maintenance Managers with the informational resources required to make informed decisions about the daily operations. Work with DOM and Maintenance Managers to review appropriate daily, weekly, and monthly maintenance reports to determine if there are any current or potential issues. Make recommendations for solutions and ensures solutions are implemented by appropriate staff. Review reports to look for inaccuracies, spot trends and to ensure daily goals of the project are being met.
  
  Monitor data integrity through various methods and assist staff with corrections as well as identifying steps to avoid future errors.
• Manage subcontracted work completion and may assist with quality control.
• May be required to fill in for other maintenance management or admin positions as needed to cover vacations, illness and/or vacancies.

• High school diploma or GED equivalent
• 1-3 years of relevant work experience
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint or Access and other web based applications. Produce complex documents, perform analysis and maintain databases.

• Ability to summarize and communicate moderately complex information verbally and in varied written formats to internal and external customers.
• Full working knowledge of standard concepts, practices, procedures and policies with the ability to use in varied situations.

• Provide a high level of customer service to internal and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
• Work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
• Work requires constant response to changing circumstances and using new information to adjust approach and to quickly respond to new needs.
• This position is located at a federal facility. In accordance with the REAL , effective May 7, 2025, a REAL  driver's license/ required to access the federal facility.

Preferred Qualifications:

• Bachelor’s degree

Our Benefits:

Regular full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees);
Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability;
Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance…