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Customer Success Leader: Onboarding, Adoption & Growth

Job in Miami, Colfax County, New Mexico, 87729, USA
Listing for: Terrific
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: Miami

Terrific is hiring Customer Success Managers to own and scale the customer lifecycle after the deal closes, focusing on onboarding, adoption, retention, and expansion. You will define how customers experience Terrific post-sale and build playbooks and touchpoints that drive long-term value.

Ideal candidates bring 2+ years in CS or AM, with SaaS product experience, and a proactive mindset. You will work across onboarding, adoption, retention, and expansion while partnering with Sales to grow

This role, Customer Success Leader:
Onboarding, Adoption & Growth at Terrific, could be your next career step.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Success Leader:
Onboarding, Adoption & Growth role in the description above.

We appreciate your interest in this position.

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