H6180 Cage Cashier Img

Job Title

Cage Cashier

Reports To:

Cage/Main Bank Manager, Supervisor

Supervises: N/A

The Cage Cashier performs and records cash transactions to support casino gaming operations, prepares daily revenue reports, and provides excellent customer service.

• Explain and demonstrate hospitality behaviors and performance standards.
• Obtain required information to complete tasks to standard.
• Use technical skills to complete tasks to standard.
• Take ownership of problems and solve them when solutions are not immediately available.
• Request help from others when necessary.
• Provide guests with directions and other venue information.
• Act on all comments/complaints promptly, professionally and friendly.
• Ensure quality of performance and meet expected standards.
• Respond to obstacles and changes by quickly applying talent and skills.
• Support quality goals and protect property of IMGR&C.
• Make suggestions to improve performance.

• Handle all customer transactions (cash, ticket, coin, chips, promotional vouchers).
• Verify bank at shift start and end.
• Perform even money exchanges with customers and main bank.
• Verify authenticity of currency $20.00 and higher.
• Complete all required forms.
• Perform chip fills and jackpot payouts upon request.
• Adhere to regulatory, departmental, casino policies and the Casino Internal Control Structure.
• Obtain and maintain a gaming license.

• High school diploma or GED.
• Minimum six months job‑related experience and/or training.
• Mescalero Apache Tribal preference, bicultural experience preferred.

The position requires standing, walking, using hands to reach, stoop, kneel, crouch, or crawl, handling equipment up to 50 pounds, and using handheld communication devices.

Loud noise level, exposure to second‑hand smoke, biohazardous fluids, hostile environments with guests, and high stress.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industry: Gambling Facilities and Casinos

Location:

Mescalero, NM