Coordinator | Instructional Technology

Position Title
:
Instructional Technology Coordinator

Department: Technology

Reports To: Director of Instructional Technology

General

Job Description:

To ensure high availability, performance, security, and scalability across all school district networks, servers, and communication systems. Responsible for the coordination of staff in the application of district technology and district technology function in regards to the district network. Manages daily work schedules for technicians and is responsible for their daily overall direction, and coordination.

• Design, deploy, and maintain wired and wireless LAN/WAN systems, switches, routers, firewalls, and VPNs.
• Manage physical and virtual servers, storage systems, user accounts, active directory services, and print/file queues.
• Implement security best practices, patch management, firewalls, antivirus/anti-malware, and student data protection measures (FERPA/COPPA compliance).
• Supports the Director with data privacy, cybersecurity defenses, and compliance.
• Resolve complex, non-routine technical issues and assist tier 1/2 helpdesk and desktop support staff.
• Maintain network diagrams, inventory records, and coordinate with external technology vendors.
• Evaluates new software and hardware to determine how they apply to the solution of the district’s needs or concerns.
• Identifies and implements solutions as needed.
• Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements.
• Establishes network by evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
• Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendors.
• Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
• Protects the organization's value by keeping information confidential.
• Support and maintain Active Directory, backup operations, and server issues.
• Maintain effective communication with vendors, users and fellow employees.
• Install and support LANs, WANs, network segments, Internet, and intranet systems.
• Install, Analyze, and maintain network hardware and software.
• Monitor networks to ensure security and availability to specific users.
• Maintain integrity of the network, server deployment, and security.
• Perform network address assignment.
• Assign configuration of authentication and authorization of directory services.
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
• Other duties as assigned

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from supervisor, staff, and students.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Ability to operate personal computers. Ability to apply knowledge of current research and theory in a specific field. Ability to establish and maintain effective working relationships with students, staff, and the school community. Ability to speak clearly and concisely in oral and written communication. Ability to perform duties with awareness of all district requirements and Board of Education Policies.

Manages daily work schedules for technicians and is responsible for their daily overall direction, and coordination.

• Responsible for coordinating staff in systems and application implementation.
• Coordinates and prioritizes…