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Manager, Restaurant

Job in Tejon, Guadalupe County, New Mexico, USA
Listing for: Hard Rock Hotel & Casino Ottawa
Full Time position
Listed on 2026-10-15
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Server/Wait Staff, Food & Beverage, Catering
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below
Location: Tejon

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

Job Description

The Assistant General Manager - Plum Loungeis responsible forsupervisingthe restaurant operations and employees during an assigned shift andassistingin the supervision of all other food & beverage outlets as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Opens and closes shift or work area at scheduled times; ensuringoutletis fully prepared for operation, as well as ensuring cleanliness and security of company assets.

  • Maintains administrative functions, such as scheduling, time and attendance records, and appraisalsin order toensureappropriate staffing levels and that team members are performing duties according to established service standards.

  • Assistsin monitoring department budget to ensure efficient use of labor and other resources in order toachieve effective operation of the department.

  • Monitors guest service and satisfaction by interviewing guests and byobservingfood ratingsin order tomake recommendations for improvement tomaintainhigh service standards and a positive dining experience for guests.

  • Resolves guest concerns or complaints in order tomaintainpositive guest relations.

  • Inspects food outlet daily to ensure a safe work environment, that equipment isoperatingproperly and that sufficient supplies are on handin order toachieve smooth operation of the department.

  • Attends andparticipatesin meetings, completing follow-up as assigned.

  • Perform work regularly and predictably.

  • Other duties as assigned.

QUALIFICATIONS
  • This knowledge and these abilities are typicallyacquiredthrough a High School Diploma, as well as four years’ dining experience, with a minimum of two years’ Food and Beverage supervisory experience; or through a bachelor’s degree in Restaurant Management or related field.
SKILLS
  • Strong leadership and interpersonal skills

  • Excellent interpersonal,oraland written communication skills.

  • Meticulous,organizedandaccurate

  • Extreme confidentiality.

  • Familiarity with a variety of computer systems and applications.

  • Be flexible to work varying shifts and time schedules as needed.

  • Communicate effectively with all levels of employees and guests.

  • Manage multiple details and tasks concurrently in a changing environment.

  • Able to work effectively in a team environment.

  • Analyze and think about howpossible solutionsimpact onthe entire operation.

PHYSICAL DEMANDS
  • Ability to stand and sit for extended periods of time.

  • Ability to walk distances.

  • Ability to lift 30 to 40 lbs.

  • While performing the duties of this job, the employee isfrequentlyrequired to stand; walk; use hands to finger, handle, or feel; reach with hands and arms,talkor hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depthperceptionand ability to adjust focus.

  • The Casino environment is hectic,fast-pacedand often crowded and noisy. May be exposed to casino related environmental factors including, butnot limited to excessive noise and constant exposure togeneralpublic.

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