Bartender - Steakhouse

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

The Bartender is thestepping stone… the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator,showman, decision-maker, memorabilia curator and musician (at heart).

• Takes customer drink orders.
• Properly greet each guest and provide outstanding customer service offering drink and food specials.
• Totalsbills, presents check, collects settlement, and processes payment.
• Reconcile transactions at the end of each shift, cash out, andmaintaina balanced bank.
• Be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer listsin order toassistguests and answer questions accurately.
• Be thoroughly familiar with all menu cocktails and spirit/wine/beer listsin order toassistguests and answer questions accurately.
• Prepare cocktails according to recipes, using correct tools and glassware.
• Memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly.
• Develop new cocktail recipes when directed by management,utilizingmixology skills to combine unique flavor profiles and presentation methods.
• Greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions.
• Serve food and beverages, ensuring timeliness, completeness, and accuracy.
• Serve meals to patrons according to established rules or etiquette, working in a casual dining setting.
• Maintainbartopand bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs.
• Process payments according to POS and cash handling procedures.
• Performlastcall.
• Maintain bank variance within standard.
• Ensureall checks are closed out.
• Maintain bar inventory todeterminedpar levels and communicate ordering needs to management staff.
• Maintain positive and professional communication with all staff.
• Communicate effectively and professionally with the culinary team to maximize guest satisfaction.
• Adheres to food and beverage policies and State Liquor Laws.
• Keepsstationclean at all times.
• Promotes positive customer relations.
• Responsible for the receipt of monies and settlement ofguest’schecks.
• Other departmental related duties and assignments as directed by management.

• Must have at least 1 year of high-volume bartending experience.
• Must have and be able todemonstrateextensive beer, liquor, and wine knowledge.
• Mustdemonstrateknowledge concerning the history and composition of common ingredients, spirits, beer, and wines.
• Must have and be able todemonstratespirit differentiation and drink preparation techniques.
• Excellent customer service skills, which must include a positive, friendly, and outgoing attitude

• Strong leadership and interpersonal skills
• Excellent interpersonal,oraland written communication skills.
• Meticulous,organizedandaccurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently…