Key Account Manager - Midwest Job Field New Mexico USA,Sales

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SERB is a fast-growing global specialty pharma company designed to address rare and urgent conditions by delivering life-saving medicines when time and complexity leave no room for failure.

We operate end-to-end across 100+ countries, ensuring 70+ essential medicines for rare diseases, emergency care, and medical countermeasures reach patients and clinicians with urgency – wherever and whenever they are needed. Shaped over the past 25 years by an entrepreneurial, disruptive spirit, SERB combines the focus and agility of a biotech with the scale, reach, and reliability of a global pharmaceutical company — always grounded in medical purpose, not corporate convention.

Our 600+ employees are driven by three core values:

Patients first, always Patients are not a concept — they are why we act, especially when time matters most.
Impact focused We are agile, entrepreneurial, and disciplined - working smart and learning continuously to deliver results that matter, with the consistency, quality, and trust that critical care demands.
Team powered We go the extra mile - together - because our shared commitment drives extraordinary outcomes.

Guided by a clear ambition and a relentless focus on patients, SERB continues to expand through selective, innovative acquisitions, launching new treatments and entering new geographies. Across every step — from integration to delivery — our people act with passion, ownership, and determination to ensure life-saving medicines become available to patients who need them, worldwide.

Broad Overview:

The Key Account Manager will be responsible for promoting SERB’s Emergency Medicine products and for increasing the use of SERB’s recently launched products, Aurlumyn® for indications consistent with labelling within assigned territory. Must sell and differentiate the value of SERB’s products to customer groups and individual decision makers.

The Key Account Manager will cover the following territories: IL,MO,MN,IA ,& WI.

This position will work closely with internal functions such as Inside Sales, Marketing, HR, Training and Sales Operations. Externally, the Key Account Manager will maintain relationships with Customers, CSO Leadership and Vendors.

As the Key Account Manager, some of your responsibilities will include:

Meet or exceed all established territory sales plan, managing to budgets by developing and implementing strategies specific to the assigned territory that aligns to the overall commercial brand strategy.

Establish and maintain professional relationships with targeted opinion leaders and hospitals, including surgeons, pharmacy, other critical medical staff, etc.

Develop strategically targeted account-specific business plans that reflect an in-depth understanding of local market forces. Discover who the decision-makers and key contacts are in hospital accounts and establish and maintain professional relationships and developing buy-in and support.

Develop and implement strategies to ensure products are on hospital formulary as well as in EMR systems, on protocols and standing orders to ensure pull-through.

Engage in informed discussions and communicate a compliant, current, effective, on-message and accurate sales presentation to customers. Customize interactions based on individual customer needs and perspectives.

As needed develop and implement special programs within territory to maximize sales opportunities, (i.e. peer-to-peer programs).

Verbally deliver clear and concise instructions on the safe and efficacious use of our products to customers in and out of the critical care setting, including in-services for surgeons/physicians and clinical staff.

Ensure effective execution of SERB’s strategies and tactics within…