Field Service Technician, Commercial

What To Expect

Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla's energy products including but not limited to commercial solar PV systems, batteries such as Powerpacks and Megapacks, and electric vehicle charging stations. The Field Energy Operations team is responsible for the ongoing success of Tesla’s class‑leading fleet of energy products.

You will work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross‑functionally with Field Service Technician and Electrician counterparts, environment and operations personnel, health and safety, and field service leadership teams, you will leverage your hands‑on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.

• Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage.
• Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and update online case logs accurately.
• Attend and demonstrate outstanding performance at multiple inverter training schools.
• Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data when requested.
• Write reports, where required, to comply with deliverables in commercial O&M contracts.
• Respond to customers’ concerns with the performance or functionality of their system.
• Ensure the vehicle, tooling, electronics, software, and company‑issued property are well‑kept.

• Electrical trades experience within troubleshooting power electronics and low voltage controls.
• Previous experience working with power/hand tools, electrical equipment, isolation meters, and multimeters.
• Experience navigating numerous computer applications and technology independently.
• Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice.
• Flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission.
• Must be able to work at great heights, work in extreme environments, perform prolonged periods of repetitive duties, lift at least 50 pounds frequently.
• Valid driver’s license required.

• Medical plans—plan options with $0 payroll deduction.
• Family‑building, fertility, adoption, and surrogacy benefits.
• Dental (including orthodontic coverage) and vision plans, both with options with a $0 paycheck contribution.
• Company‑paid Health Savings Account (HSA) contribution when enrolled in the high‑deductible medical plan with HSA.
• Healthcare and dependent‑care Flexible Spending Accounts (FSA).
• 401(k) with employer match, employee stock purchase plan and other financial benefits.
• Company‑paid basic life and AD&D.
• Short‑term and long‑term disability insurance (90‑day waiting period).
• Employee assistance program.
• Sick and vacation time (flex time for salaried positions, accrued hours for hourly positions), and paid holidays.
• Backup childcare and parenting support resources.
• Voluntary benefits to include critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight‑loss and tobacco cessation programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.