Eligibility/Case Management Worker - ZECDC; Job Zuni Pueblo New Mexico USA,Social Work

Post

ELIGIBILITY/CASE MANAGEMENT WORKER FT/REGULAR NE - LEVEL 6 SALARY: $17.03 GENERAL DEFINITION

The primary responsibility of this position is to provide effective and efficient case management services to applicants and participants, including eligibility interviews and benefit authorization, service planning and referrals to employment, training, and community resources in support of program goals.

SUPERVISION RECEIVED

Work is performed under the supervision of the ZECDC Case Mgmt/Support Service Coordinator.

SUPERVISION EXERCISED

Volunteers and/or Interns.

DUTIES Provides comprehensive case management and support to ZECDC Cash Assistance participants and to the Zuni community members.

Conducts comprehensive assessments and eligibility interviews to identify participant needs, determine eligibility for cash assistance services, and complete or update ZECDC intake, records as required.
Coordinates participant services by conducting interviews, maintaining accurate case documentation, and referring individuals to appropriate and supportive services, including Child Support, S.N.A.P. and other community resources, in accordance with established timeliness standards.
Informs participants of available programs, work activity requirements and regulations.
Educates participants on their rights, responsibilities and program expectations as recipients of cash assistance benefits.
Provides information and referrals related to employment opportunities, education programs, job training, and other community resources that promote self-sufficiency.
Monitors, verifies and documents work participation agreements, compliance, and performance through case files and TAS database.
Assist eligible participants in developing, implementing, and maintaining a self-sufficiency plan (SSP) that supports educational, employment, and training goals; guides participants in establishing realistic and measurable short-term, intermediate and long term goals to achieve self-sufficiency.

Maintains the validity of participant eligibility and benefit authorization by conducting eligibility reviews and re-certification.

Ensures participant eligibility and benefit accuracy through ongoing reviews, recertifications, and case management.
Reviews information obtained during the initial eligibility determination process including household composition, and other pertinent data, and accurately enters, updates, and maintains participant records in the Tribal Assistance System (TAS) database.
Identifies and investigates questionable, incomplete or inconsistent information through participant interviews, collateral contacts, and other verification sources, resolves discrepancies to ensure program integrity and prevent fraud, misuse or improper receipt of program benefits.
Determines participant eligibility and cash assistance benefit amounts in consultation with and under the guidance of the Case Management/Support Services Coordinator.
Prepares and maintains detailed case narratives, eligibility determinations, and supporting documentation for participant case files and TAS database.
Provides timely and responsive customer service by processing applications, re-certifications, and reported changes accurately in compliance with established policies, procedures and program timelines.
Request and reviews medical, social and other required documentation from external agencies including I.H.S. and related service providers to support eligibility determinations.

Assists in providing participant support services and implementing program activities.

Coordinates volunteer worksite placements, assigns participants to appropriate volunteer assignments and monitors participant to ensure compliance with program related requirements and established timelines.
Monitors participant progress toward goals identified in their SSP, provide ongoing guidance and support, and update plans every three (3) to six (6) months.
Facilitates and assists with program orientation, workshops, training sessions and other activities designed to support overall ZECDC participant success.
Conducts follow-up contacts, evaluations, and assessments of participant circumstances, including income, household composition, and other eligibility factors through announced and unannounced home visits as appropriate.
Plans, organizes and coordinates ZECDC program events and activities, including workshops, family fun nights, student incentive programs, conferences, job shadowing and in-school work experience…

Eligibility​/Case Management Worker - ZECDC;

Eligibility/Case Management Worker - ZECDC;