Banking Call Center Leader
Listed on 2026-10-06
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Customer Service/HelpDesk
Banking & Finance
Ives Bank is seeking a Customer Care Center Supervisor to oversee daily call center operations, coach staff, and ensure service quality. You will train agents on banking products, monitor performance, and collaborate with other departments to improve efficiency and customer experience.
Ideal candidates have 3+ years in a call center role, some supervisory experience, and familiarity with banking regulations. This on-site role offers growth in a regulated banking environment.
The following role is for a Banking Call Center Leader with Ives Bank.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in New Milford, CT, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 55.000 - 75.000.
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