Treatment Coordinator​/Dental Receptionist

Treatment Coordinator / Dental Receptionist

Dental Associates of Connecticut – New Milford pediatric office

Full‑time position

Our mission is to provide quality dental and personal care to all patients in a relaxed and comfortable environment where patients feel welcomed, accepted, secure, and confident in the care they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high‑standard professionals provides exceptional care to patients throughout Connecticut.

• Greet and check in patients
• Handle heavy phone volume
• Schedule appointments for doctors and hygienists
• Act as a liaison between patients and doctors
• Enter patient treatment plans
• Discuss treatment needs with patients and make financial arrangements
• Estimate, collect, and post patient payments
• Follow up on patients with unscheduled treatment needed
• Perform general office duties (printing, faxing, computer data entry, etc.)

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan

• High school diploma or GED
• Dental reception experience
• Excellent computer skills
• Superior customer service skills
• Willingness to learn and grow
• Reliable commute to the New Milford, CT office
• Desire to join a family‑oriented team supporting our mission to deliver the best patient experience possible
• Ability to work within current office hours; shifts to be determined, including up to two evenings per week and two Saturdays per month

• Monday – Thursday 7:30 a.m. – 5:00 p.m.
• 1st Saturday of the month 7:30 a.m. – 2:00 p.m.

• Experience with Dentrix Ascend software