Veterinary Receptionist

Job Title:

Veterinary Receptionist Company Description

Since opening our doors in 1979, Candlewood Animal Hospital has been dedicated to helping pets and their owners stay healthy and live long lives together. We individualize our approach to pet care so as to make rational, informed decisions regarding each pet's needs. We keep up with the latest trends in veterinary care and blend our approach to meet each individual's needs.

Using advanced, modern technology to help us formulate a treatment plan for patients, we can best care for pet's illnesses and find ways to bring them back to health as rapidly as possible. Our team works in partnership with pet owners to keep their furry family members healthy and happy. Our hospital offers wellness and preventative care, care for sick and/or injured pets, dentistry, digital x-rays, complete surgery suite, an in‑house laboratory, reproductive medicine including artificial insemination, ultrasound and more!

Our prime location in Connecticut gives you everything you need to rest, recharge, and reinvigorate. New Milford blends historic New England style with picturesque scenery and untouched nature. This is a close‑knit community with charming neighborhoods and prestigious school districts.

Once you step foot in our haven, you'll find it difficult to leave!

• Maintain the visual appeal of the hospital reception area.
• Greet and welcome clients and patients.
• Answer questions, triage client concerns, and answer calls or emails, directing them to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients, process payments.
• Offer friendly, emotional support in a compassionate and discreet manner during times of need and be comfortable with various medical outcomes.
• Be able to withstand unpleasant odors and noises and be exposed to bites, scratches, animal waste and potentially contagious diseases.
• Participate in virtual and hands‑on training and continuing development to grow into the next career move.

• Experienced receptionist with a minimum of 1 year veterinary experience preferred.
• Compassionate, calm, team player, multi‑tasker and strong communicator.
• Highly organized and possess computer skills.
• Self‑starter with the desire to continue to advance your knowledge and skillset.

• Comprehensive benefits for full‑time team (health, dental, vision, liability, 401(k) & 401(k) matching program, life & supplemental insurance, HSA, & FSA).
• Employee Assistance Program.
• Paid vacation and sick time for all employees.
• Paid bereavement program.
• Paid parental leave program.
• Competitive compensation.
• Continuing education allowance (applies to licensed/registered/certified roles).
• Tuition assistance program.
• Access to a CVA/CVT/CVPM partnership through Penn Foster.
• Career development opportunities.
• Referral bonus program for most positions.
• Holiday pay.
• Hiring eligibility may be contingent on a candidate authorizing and completing a satisfactory background check.
• Note – some benefits may only be available or vary slightly for full‑time employment status versus part‑time status.

Employment Type: Full Time