Minas Service Desk Associate Position
Job in
New Minas, Nova Scotia, Canada
Listed on 2026-06-25
Listing for:
jobs.hanzilla.co - Jobboard
Full Time
position Listed on 2026-06-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Step into the role of Service Desk Associate at Home Depot Canada in New Minas. This full-time position is focused on customer order management and delivering exceptional service every day.
As a Service Desk Associate, you will play a critical role in ensuring that each customer receives the products and services they need seamlessly. Your responsibilities will include acting as a liaison between customers and various departments, addressing issues, and coordinating order activities. Your proactive approach will ensure customer satisfaction with all orders.
Key Responsibilities:
• Facilitate accurate order processing for customer requests
• Act as communication bridge among customers and teams
• Resolve inquiries and coordinate with Project Support Centre
• Collaborate with vendors and delivery services
• Maintain high standards of customer service
Requirements:
• Proven customer service experience
• Excellent communication skills
• Ability to work collaboratively with teams
• Familiarity with order management systems
• Willingness to engage in professional development
Contribute to customer success at Home Depot Canada in New Minas.
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Position Requirements
10+ Years
work experience
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