Call centre agent – customer service

Overview

Bruce Automotive Group, based at 5482 Prospect Rd, New Minas, NS B4N 3K8, is inviting applications for the position of Call centre agent – customer service. The candidate should be self-motivated with good interpersonal skills. The vacancy is for permanent employment or full-time work. Shift timings include Day, Weekend, Morning, and 08:00 to 18:00.

• Employer Name
  :
  Bruce Automotive Group
• Position
  :
  Call centre agent – customer service
• No. of vacancies
  : 1
• Salary
  : $15.00 hourly, 40 to 48 hours per week
• Employment type
  :
  Permanent employment, Full time
• Location
  : 5482 Prospect Rd, New Minas, NS B4N 3K8

• The candidate will be expected to access and process data.
• The candidate will be expected to respond to customer complaints or concerns.
• The candidate will be expected to respond to customer inquiries and provide information.
• The candidate must explain the type and cost of services provided.
• The candidate will be expected to keep records and statistics.
• The candidate will be expected to carry out general office duties.
• The candidate will be responsible for receiving and logging complaints.

• The candidate should be fluent in English language.
• The candidate should have minimum qualification of Secondary (high) school graduation certificate.
• Candidate having experience is an asset.
• The candidate must be punctual.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate should be organised and flexible in nature.
• The candidate should be reliable.
• The candidate should be a good team player.

• The candidate must be willing to work in a rural area.

• The candidate must be familiar with Database software, Enterprise resource planning (ERP) software, the Internet, MS Excel, and Microsoft Windows.

• The candidate must have their own transportation.

• The candidate should have an eye for details.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate must finish the work within the given timeline.
• The candidate should be willing to work under pressure.
• Health, Financial, Long term and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan, Paramedical services coverage and Vision care benefits.
• Under Financial benefits, the selected candidate will receive Bonus.
• Under Long Term Benefits, the selected candidate will receive Group insurance benefits, Life insurance, Pension plan, and Registered Retirement Savings Plan (RRSP).
• In addition to the Health, Financial, and Long-term benefits mentioned above, the selected candidate will receive Paid time off (volunteering or personal days).

If you are interested in applying, apply through the given options.