E-Commerce Content Assistant

Overview

Are you passionate about high-quality digital content and keen to grow your career in ecommerce? We're looking for an Ecommerce Content Assistant to help deliver accurate, engaging and commercially effective content across our websites and apps—ensuring every guest enjoys a seamless online journey. What you'll be doing:
Report to the Senior Digital User Experience Executive and play a key role in keeping our digital platforms fresh, accurate and inspiring. Day to day, you'll be:

• Updating and maintaining website and app content
• Supporting trading and campaign activity
• Implementing product updates and pricing changes
• Ensuring content accuracy
• Applying SEO best practice to maximise visibility and performance
• Working closely with Ecommerce, CX, Commercial, Marketing and wider teams to deliver an exceptional online experience

Your work will directly contribute to strong customer journeys, improved commercial performance and the continued elevation of the Center Parcs brand online.

You will be contracted to work 150 hours per 4‑week period (37.5 hours per week). Normal working hours are 9 am to 5 pm, Monday to Friday. Dynamic working is available with the earliest start time at 7 am and the latest finish time at 7 pm. This role is hybrid: 2 days in the office and 3 days homeworking.

This is a hands‑on role—perfect if you’re looking to build experience in:

• Ecommerce trading
• Customer experience
• Brand and digital optimisation, strong attention to detail and accuracy
• Good written communication skills
• Willingness to develop data literacy and understanding of content performance
• Awareness of UX, accessibility and brand standards
• Experience in a digital, content or ecommerce support role
• Highly organised and reliable with strong attention to detail
• Proactive, eager to learn and receptive to feedback
• Comfortable working to deadlines in a fast‑paced environment
• Takes pride in producing high‑quality, accurate work

• Experience in a content management system to manage digital content
• Basic understanding of SEO and digital best practice
• Experience managing or updating content within a CMS

We're a thriving team passionate about working together to deliver excellence, all in a natural forest environment. Welcome to Center Parcs—the number one choice for short‑break holidays, employing a team of over 10,000 across Forest House (our head office) and six separate villages located in the UK and Ireland.

E‑Commerce Content Assistant | £25,500 per annum

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme—offering a choice of Center Parcs and high‑street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20 % discount at our restaurants and retail outlets
• Access to Perks at Work Portal—offering a wide range of retail and leisure discounts
• An Employee Assistance Program—providing support on financial, health and legal matters
• Excellent opportunities for career development and progression, including externally recognised qualifications