Collections Specialist

Collections Clerk

The Collections Clerk position is responsible for calling delinquent accounts while maintaining the history within the ARCS System. The role also includes providing both the attorney and client with copies of posted bills, serving as backup support to the Accounts Receivable clerk for Cash Receipts and Reminder Statements, and attending a weekly meeting with the supervisor to recap collection efforts.

• Call delinquent accounts and maintain the history within the ARCS system.
• Provide both the attorney and client with copies of posted bills.
• Provide backup support to the Accounts Receivable clerk for cash receipts and reminder statements.
• Attend weekly meetings with the supervisor to recap collection efforts.
• Report to the Accounts Receivable/Collections Supervisor.

• At least one (1) year experience with collections and receivables.
• Computer literate with working knowledge of Windows, Microsoft Office Software, and preferably Elite Information System.
• Detail-oriented and able to handle a high volume of work.
• Ability to work independently, meet deadlines, and be proficient in spreadsheets/data applications while possessing analytical, communication, and organizational skills.

This position requires sitting for long periods of time while operating a computer. At times, employees are required to work beyond the normal schedule and must be mobile, able to bend, and able to lift and carry files weighing approximately 10-15 lbs.