Administrative Manager Assistant Director - Orleans or Louisville

At EY, we’re all in to shape your future with confidence. Join our Enterprise Support Services team and you’ll be an integral part of our business enablement function that keeps our organization running strong. As an administrative manager, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY growth and profitability.

You’ll develop and implement administrative strategic plans, establish and maintain performance measurements, monitor financial and operational performance, and understand the structure and business of the organization and its clients to effectively manage resources and processes. You will lead and develop individuals and teams using people management processes and tools, including staffing, training, supervising, coaching and performance management to achieve optimal performance.

• Manage workflow and negotiate assignments for executive assistants based on client needs and resources.
• Solicit ongoing feedback from customers to evaluate and coach executive assistants on their performance.
• Set up full project plans including objectives, milestones, priorities, team, calendar and nature of deliverables.
• Focus on potential project issues to prioritize resources, timing, quality, scope and risk.
• Demonstrate proactive business development by initiating discussions with existing clients on possible additional work and satisfaction with current support.
• Coordinate and assist with budget planning and operate within approved budget.
• Meet or exceed the needs of internal clients by partnering with other groups, cultivating relationships, aligning people and processes, and identifying workplace efficiencies to add value.
• Anticipate what customers want and follow up to ensure internal customers are completely satisfied.
• Create a knowledge transfer culture within a team.
• Participate in national or area projects.

• Ability to work with all levels within the firm and build solid relationships with internal groups.
• Exercise influence at many levels of the organization.
• Proactively identify and address project risks and opportunities.
• Ability to manage multiple tasks in a fast‑paced environment.
• Provide alternative solutions when necessary.
• Excellent communication skills, attention to detail and strong organizational skills.
• Instill confidence and provide leadership in managing people.

• Bachelor’s degree in a related discipline, or equivalent work experience.
• 8‑10 plus years of experience.
• 3 plus years of experience managing people.
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook.

• Strong MS Office (e.g., Outlook, Word, Excel) and various iOS and Android mobile devices.
• Proficiency in MS SharePoint.

We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative, and who can bring a fresh perspective will thrive in this environment. A confident communicator, you’ll be a team player that collaborates with people from diverse teams.

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

• Comprehensive compensation and benefits package with a base salary range of $88,900 to $166,200 (U.S. locations). Additional benefits include medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Hybrid work model: work in person 40‑60% of the time over the course of an engagement, project or year.
• Flexible vacation policy and EY-Paid Holidays, Winter/Summer breaks, Personal/Family Care and other leaves of absence.

EY accepts applications for this position on an on‑going basis.

EY is an equal opportunity/affirmative action employer and provides reasonable accommodation to qualified individuals with disabilities. EY provides equal employment opportunity to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, protected veteran status, disability status or any other legally protected basis, in accordance with applicable law.