Customer Support Specialist

Customer Support Specialist

Department: Emerald Logistix

Employment Type: Full Time

Location: New Orleans, LA

Compensation: $17.25 - $24.00 / hour

Description

Job Title:
Customer Support Specialist
Job Type: Full-time

We are seeking an enthusiastic and driven Entry Level Communications Representative to join our dynamic team. This position is perfect for individuals looking to kickstart their career in communications and public relations. As a key member of our organization, you will play a vital role in representing our brand and engaging with our diverse audience. You will have the opportunity to develop your communication skills, build professional relationships, and contribute to the creation of meaningful content that resonates with our target market.

Key Responsibilities

• Develop and maintain effective communication strategies to promote our brand
• Assist in the creation of engaging content for various channels including social media, email newsletters, and press releases
• Help organize and support communication-related events and outreach initiatives
• Monitor and analyze media coverage and public sentiment regarding the company
• Respond to inquiries and engage with stakeholders in a professional manner
• Collaborate with team members to brainstorm new ideas for campaigns and promotions

Skills, Knowledge and Expertise

• Bachelor's degree in Communications, Public Relations, Marketing, or a related field
• Strong verbal and written communication skills
• Ability to work collaboratively in a team-oriented environment
• Proficiency in social media platforms and content management systems
• Familiarity with Microsoft Office Suite and basic graphic design tools
• Strong organizational skills with attention to detail

Benefits

• Opportunities for career growth and development.
• Health, dental, and vision insurance options.
• Paid time off and holidays.
• A dynamic and collaborative work environment.