Leasing Specialist

Join to apply for the Leasing Specialist role at HRI Properties

Established over thirty-five years ago in New Orleans, Louisiana, HRI Properties (HRI) is a full‑service real‑estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated and has expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management.

HRI Management, LLC (HRIM) is the multi‑family property management entity within HRI Properties. HRIM manages a portfolio of fifty‑three multi‑family developments, comprising five thousand units that offer luxury, affordable, and mixed‑income living opportunities, and over two hundred thousand square feet of office/retail space in a five‑state area.

The Leasing Specialist is responsible for maintaining successful and consistent marketing and leasing of the property.

• Warmly greet visitors, prospective renters, and current residents
• Assist team with answering property phones and creating work orders
• Conduct daily inspections and monitor touring routes, ensuring that available and model apartments are in good condition for prospects to view
• Assist in the selection and maintenance of the model apartments, target units, and mini models, as necessary
• Ensure that all leasing presentations are professional, informative, and in compliance with Fair Housing laws
• Politely and skillfully use the telephone to encourage prospects to lease apartments and respond to residents and various telephone requests
• Consistent and prompt follow‑up and follow‑through on prospects and applicants, and resident inquiries
• Contact prospects using prospect pipelines/guest cards, tax credit, and affordable housing waiting lists, schedule appointments in Yardi, share appointments with staff via Outlook calendar, and conduct tours of property and vacant units
• Document all communication with prospects/applicants to include with waitlist updates for the property and Housing Authority
• Generate the Unit Availability Detail Report by unit type daily for the most up-to-date leasing activity
• Meet daily with Property Manager and General Manager to keep track of upcoming move‑ins, application statuses, and make‑ready progress
• Process applicant files for move‑in by conducting household interviews to ensure all information is correctly listed and documented on the application
• Review files daily and consistently follow up on applicant inquiries to ensure all applications are processed promptly
• Submit applications to the Property Manager or General Manager for review prior to submitting files to Compliance for approval
• Complete all housing voucher packets accurately and ensure they are reviewed by the Property Manager and/or General Manager prior to submission to the Housing Agency
• Coordinate and schedule unit inspections with the Housing Agency in a timely manner to facilitate prompt move‑ins and compliance with the program requirements
• Complete background screenings, obtain third‑party verifications, track responses, and prepare files appropriately for lease signing
• Inspect units 72 to 48 hours prior to the scheduled move‑in date to verify cleanliness, quality, and readiness in accordance with company standards
• Coordinate with maintenance to confirm all work orders are complete, keys are collected, and activate fobs prior to occupancy
• Conduct move‑in inspections with new residents, preferably 24 hours prior to the scheduled move‑in date, to confirm unit condition and readiness
• Clearly explain lease terms and all related documents to ensure resident understanding, obtain required signatures, and collect the completed inventory form no later than the time of move‑in
• Ensure all lease documents are filed and scanned correctly in Yardi and reviewed by the Property Manager or General Manager
• Ensure all required information is entered correctly in Yardi, LHC’s portal, and HANO’s Elite system
• Generate renewal and recertification reports and monitor upcoming expirations to ensure timely processing
• Send residents their initial renewal and recertification notices 120 days…