Framing manager Job New Port Richey area,Florida USA,Retail

Join to apply for the framing manager role at Michaels Stores

Store - TAMPA-NEWPORT RICHEY, FL

Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results

Develop and coach the team selling behaviors

Lead the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager

Achieve your KPIs and manage the framing team to achieve their role KPIs

Review sales and production workload and build plans and sales floor time for networking

Manage and execute inventory management processes as assigned

Manage and execute shrink and safety programs

Serve as Manager on Duty (MOD)

Assist with interviewing, onboarding, coaching, observing, and training of new team members; support talent development activities; participate in performance management activities; utilize leadership competencies for self-development

Partner with MODs daily on framing expectations and team management

Interact with others in an accepting and respectful manner; remain positive and respectful even in difficult situations; promote commitment to the organization’s vision and values; serve as a role model

Participate in truck unloading and stocking processes to ensure standards are followed and completed within budget

Follow SOPs and company programs to ensure a safe environment

Acknowledge customers, help locate products, and provide solutions

Assist with Omni-channel processes

Other Duties As Assigned Minimum Experience Requirements

Basic computer skills

Preferred Experience

Previous custom framing experience is preferred
Retail management experience
Experience leading a sales team

Physical Requirements

Regular bending, lifting, carrying, reaching, and stretching
Ability to move throughout the store
Ability to remain standing for long periods
Lifting heavy boxes and frames; accessing high shelves with ladder or similar equipment

Work Environment

Public retail store setting with climate-controlled areas; some outdoor work; frame shop with glass cutter and heat press; work hours include nights, weekends, and early mornings

Applicants in the U.S. must satisfy legal requirements. Michaels is committed to inclusion and provides reasonable accommodations for individuals with disabilities. For accommodations, contact Customer Care at

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