Customer Experience Manager
Listed on 2026-01-01
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Retail
Retail & Store Manager -
Management
Retail & Store Manager
Join to apply for the Customer Experience Manager role at Michaels Stores.
Deliver a customer-centric shopping experience by managing front-end operations, leading omnichannel processes, and maintaining store recovery standards to uphold our Brand Promises. Provide friendly customer service and lead the team to meet KPIs.
Responsibilities include:
Preferred skills include retail management experience, with physical requirements such as standing, lifting, and moving throughout the store environment. The role involves working nights, weekends, and early mornings in a climate-controlled retail setting.
At Michaels, our purpose is to fuel the joy of creativity. We offer comprehensive benefits and are committed to inclusive employment practices. For accommodations, contact our Customer Care.
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