Cash Representative

Overview

Cash Applications Representative at Prompt Care
. The role focuses on accurately and efficiently processing customer payments and ensuring payments are applied to the correct accounts. This is a hands-on, customer-service oriented position in a fast-paced environment.

Location:

Hybrid in New Providence, NJ. Job type:
Full-time or Part-time, 40 hours per week (as applicable).

• Apply cash and enter adjustments to accounts receivable, accurately and timely
• Process customer payments and apply them to the appropriate accounts
• Investigate and resolve discrepancies or issues related to customer payments
• Communicate with customers regarding payment inquiries and issues
• Collaborate with other departments to ensure accurate and timely processing of payments
• Maintain accurate records of all cash applications and related transactions
• Adhere to the monthly, quarterly or annual closing schedule
• Create daily cash folders in an organized and consistent manner
• Verify accuracy and make necessary corrections to daily cash tape, providing detail to Accounting Department
• Reference patient’s A/R detail and accurately code cash documents for application
• Seek assistance of Patient Account Representative to accurately code cash when required
• Utilize Batch Control for all cash transactions, balancing each batch
• Utilize Batch Control for all adjustments and write-offs, balancing each batch
• Maintain an accurate chronological log of completed cash batches
• Provide Transaction Log copies to patient Account Representatives, noting incomplete transactions and reason
• Maintain all transaction documents in an organized manner
• Provide A/R support as time allows
• Complete end-stage collection agency placement procedures as applicable

• High School or equivalent
• Excellent oral and written communication skills
• Appropriate computer skills (Microsoft Office Suite) and systems as required
• Strong work ethic with attention to detail and quality
• Ability to identify and address issues independently
• Previous experience in Home infusion is preferred
• Medical Reimbursement knowledge is preferred
• CPR+ / Care Tend experience is preferred

• Salary: $20-$23 per hour
• Benefit options include comprehensive medical, dental, and vision plans
• 401(k) with company match
• Paid time off, holidays, and personal days
• Life insurance and disability coverage
• Employee assistance program and wellness resources

The Prompt Care Companies are an Equal Employment Opportunity employer and prohibit discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic information, disability, veteran status, or any other characteristic protected by law. We value diversity and inclusion and hire on merit.

Referral and notification information for new Representative jobs in New Providence, NJ is provided as part of the posting. This description reflects the responsibilities and expectations of the role without altering the original context.